Dialpad Support raises Essentials to $89 and Advanced to $119 per user
What happened
Between the Oct 12, 2026 and Oct 19, 2026 captures of Dialpad's pricing page, Pulse recorded one change: Dialpad Support per-user monthly prices changed: Essentials $80 to $89, Advanced $115 to $119 (increases); Premium $150 to $149 (slight decrease). In detail: Dialpad Support per-user prices (Annual billing, USD) changed: Essentials $80 to $89, Advanced $115 to $119 (increases); Premium $150 to $149 (slight decrease). Pulse files it as a pricing change (price increase) with an upward direction. The current page lists Essentials at $89, Advanced at $119 and Premium at $149.
It lands 198 days after Dialpad's previous change, "Dialpad Support replaces per-seat tiers with AI Agent credit pricing" (Apr 4, 2026). Before that Pulse recorded "Dialpad Support bundles workforce scheduling into Premium plan" (Mar 16, 2026), "Dialpad Support Transforms AI Agent Positioning to Focus on Business-Centric Solutions Across All Channels" (Jan 13, 2026) and "Dialpad Support Enhances AI Capabilities with New Agentic AI Feature and Boosts Deflection Rate to 62%" (Q3 2025). Dialpad has been tracked since 2023-11-14.
In the same window Microsoft, Google, Zoom and Twilio also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Essentials, Advanced, Premium · Price+11%$80$89
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Essentials, Advanced, Premium | Price | $80 | $89 | +11% |
Values as written on Dialpad's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Dialpad's pricing page (dialpad.com) from Oct 12, 2026 and Oct 19, 2026; the change is marked near the top of the page, where essentials, advanced, premium price reads $80 and then $89.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Dialpad, pricing history
Full history- Oct 19, 2026increaseDialpad Support raises Essentials to $89 and Advanced to $119 per user · this change
- Apr 4, 2026packagingDialpad Support replaces per-seat tiers with AI Agent credit pricing
- Mar 16, 2026improvedDialpad Support bundles workforce scheduling into Premium plan
- Jan 13, 2026improvedDialpad Support Transforms AI Agent Positioning to Focus on Business-Centric Solutions Across All Channels
- Q3 2025improvedDialpad Support Enhances AI Capabilities with New Agentic AI Feature and Boosts Deflection Rate to 62%
Across CRM in the same window
All CRM changes- MicrosoftOct 19Microsoft Speech hides specific LLM models from Voice Live tier headers
- GoogleOct 12Google Workspace swaps Gems for AI skills, rewords Gemini on Starter plan
- ZoomSep 28Zoom Events adds $49/month SIP/H.323 room connector for hybrid events
- TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
Questions about this change
Did Dialpad raise prices in October 2026?
Yes. Pulse captured Dialpad's pricing page on Oct 12, 2026 and again on Oct 19, 2026 and recorded 1 price increase: Essentials, Advanced, Premium: $80 → $89 (+11%).
What changed on Dialpad's pricing page between Oct 12, 2026 and Oct 19, 2026?
Essentials, Advanced, Premium price: $80 → $89 (+11%). Pulse compared the captures it took on Oct 12, 2026 and Oct 19, 2026; the before/after table above lists each item as written on the page.
How often does Dialpad change its pricing?
Pulse recorded 0 other pricing-page changes for Dialpad in the 90 days before this one; the previous change was "Dialpad Support replaces per-seat tiers with AI Agent credit pricing" on Apr 4, 2026; Dialpad has been tracked since 2023-11-14.