CommPeak scrubs plan details and pricing transparency section
What happened
Between the May 25, 2026 and Jun 1, 2026 captures of CommPeak's pricing page, Pulse recorded one change: Pricing transparency section 'What You're Paying For' removed; Cloud PBX plan cards stripped of outbound minutes (500–Unlimited), active agent limits, and support tier labels (Email/Priority/Dedicated CSM). Pulse files it as a product change (feature removed) with a downward direction. Pulse's latest capture (Oct 19, 2026) lists Cloud PBX Small at $75, Cloud PBX Medium at $119, Cloud PBX Large at $199, Cloud PBX Extra-Large at $349 and Cloud PBX XX-Large at $499.
It lands 7 days after CommPeak's previous change, "CommPeak reveals per-tier minutes and SLA details in pricing update" (May 25, 2026). CommPeak has been tracked since 2026-02-26.
In the same window Zoom, Google, Ringcentral, Twilio and Microsoft also changed their Workforce Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Cloud PBX · FeatureRemoved
BeforePricing transparency section 'What You're Paying For'
AfterNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Cloud PBX | Feature | Pricing transparency section 'What You're Paying For' | Not listed | Removed |
Values as written on CommPeak's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of CommPeak's pricing page (commpeak.com) from May 25, 2026 and Jun 1, 2026; the change is marked in the lower part of the page, where the Pricing transparency section 'What You're Paying For' no longer appears.
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The two full-page captures with this change marked up are free with an account.
CommPeak, the last 90 days
Full history- Oct 19, 2026packagingCommPeak adds $2/day AI voice agent tier, splits dialer pricing
- Aug 17, 2026improvedCommPeak: TextPeak feature list refreshed (API Streams removed, Webchat + Inbox Insights added)
- Jun 1, 2026packagingCommPeak scrubs plan details and pricing transparency section · this change
- May 25, 2026improvedCommPeak reveals per-tier minutes and SLA details in pricing update
Across Workforce Management in the same window
All Workforce Management changes- ZoomJun 2Zoom Rooms adds one-click wireless share and AI recording upgrades
- GoogleMay 26Google Cloud renames Vertex AI Search to Agent Search for commerce
- RingcentralMay 25Ringcentral promotes 33% annual savings on RingEX pricing page
- TwilioMay 11Twilio launches AI Conversations suite with five new pricing tiers
- MicrosoftMay 5Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent
Questions about this change
Did CommPeak raise prices in June 2026?
No list-price increase was recorded between May 25, 2026 and Jun 1, 2026. The change Pulse detected was a product change: feature removed.
What changed on CommPeak's pricing page between May 25, 2026 and Jun 1, 2026?
Cloud PBX feature: Pricing transparency section 'What You're Paying For' → Not listed, removed. Pulse compared the captures it took on May 25, 2026 and Jun 1, 2026; the before/after table above lists each item as written on the page.
How often does CommPeak change its pricing?
Pulse recorded 1 other pricing-page change for CommPeak in the 90 days before this one; the previous change was "CommPeak reveals per-tier minutes and SLA details in pricing update" on May 25, 2026; CommPeak has been tracked since 2026-02-26.