Back/CommPeak

CommPeak

Wan Chai, Hong Kong-based cloud communications company founded 2011. Private. Operates in contact center solutions and business VoIP services. Serves call centers and enterprises with predictive dialers, cloud PBX, SMS platforms, and SIP trunking.

Entry price

$75

Cloud PBX Small · /mo

Plans tracked

no add-ons

Pricing changes

Latest Wk 34 '26

Pricing model

Subscription + usage

No free tier

Pricing Change History

3 changes

20263 changes

Aug 17, 2026

Improvement

Weekly

CommPeak: TextPeak feature list refreshed (API Streams removed, Webchat + Inbox Insights added)

TextPeak 'More features' list updated: 'API Streams' removed; 'Webchat' and 'Inbox Performance Insights' added

View diff

Jun 1, 2026

Packaging

Weekly

CommPeak scrubs plan details and pricing transparency section

Pricing transparency section 'What You're Paying For' removed; Cloud PBX plan cards stripped of outbound minutes (500–Unlimited), active agent limits, and support tier labels (Email/Priority/Dedicated CSM).

View diff

May 25, 2026

Improvement

Weekly

CommPeak reveals per-tier minutes and SLA details in pricing update

Cloud PBX tier cards now show per-tier outbound minutes (500–Unlimited), support level (Email to Dedicated CSM), and uptime SLA (99.9%–99.99%+SLA) — details not previously shown on the pricing page. New 'What you're paying for' section added: explicit breakdown of what's always included vs. billed separately, plus how pricing scales with usage — replacing old asterisk-based fine print.

View diff