Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent
What happened
Between the Apr 27, 2026 and May 4, 2026 captures of Microsoft's pricing page, Pulse recorded one change: Enterprise Edition Copilot section updated: 'Record updates' removed, 'Access to prebuilt agents like Sales Close Agent' added; section renamed from 'Copilot in Dynamics 365 Sales capabilities' to 'Copilot in Dynamics 365 and agentic capabilities'. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Jun 29, 2026) lists Dynamics 365 Sales Professional at $65, Dynamics 365 Sales Enterprise Edition at $105 and Dynamics 365 Sales Premium at $150.
This is the first pricing-page change Pulse has recorded for Microsoft. Microsoft has been tracked since 2024-11-16.
In the same window Google, Adobe, IBM and Salesforce also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureReworded
BeforeCopilot in Dynamics 365 Sales capabilities
AfterCopilot in Dynamics 365 and agentic capabilities
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | Copilot in Dynamics 365 Sales capabilities | Copilot in Dynamics 365 and agentic capabilities | Reworded |
Values as written on Microsoft's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Microsoft's pricing page (microsoft.com) from Apr 27, 2026 and May 4, 2026; the change is marked near the top of the page, where "Copilot in Dynamics 365 Sales capabilities" becomes "Copilot in Dynamics 365 and agentic capabilities".
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The two full-page captures with this change marked up are free with an account.
Microsoft, pricing history
Full history- Jul 3, 2026improvedDynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close)
- May 5, 2026improvedMicrosoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent · this change
Across Business Operations in the same window
All Business Operations changes- GoogleMay 4Google Workspace rolls out Workspace Studio AI flows across all plans
- AdobeApr 27Adobe Creativecloud extends Firefly 50%-off promo deadline to May 20
- IBMApr 22IBM Maas360 ends 30% promo, restores full device prices from $4.24 to $9.54
- SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
Questions about this change
Did Microsoft raise prices in May 2026?
No list-price increase was recorded between Apr 27, 2026 and May 4, 2026. The change Pulse detected was a product change: feature change.
What changed on Microsoft's pricing page between Apr 27, 2026 and May 4, 2026?
Feature: Copilot in Dynamics 365 Sales capabilities → Copilot in Dynamics 365 and agentic capabilities, reworded. Pulse compared the captures it took on Apr 27, 2026 and May 4, 2026; the before/after table above lists each item as written on the page.
How often does Microsoft change its pricing?
Pulse recorded 0 other pricing-page changes for Microsoft in the 90 days before this one; Microsoft has been tracked since 2024-11-16.