CloudTalk: Webhooks integration added (Essential, Expert)
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of CloudTalk's pricing page, Pulse recorded one change: Webhooks integration added — pushes CloudTalk events (calls, contacts) to external systems in real time. Included on Essential and Expert plans; not available on Starter. In detail: Added Webhooks integration: CloudTalk events (calls, contacts) can be pushed to your own systems in real time. Included on Essential and Expert plans; not available on Starter. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Nov 2, 2026) lists Starter at $25, Essential at $29, Expert at $49, AI Conversation Intelligence at $9 and Power Dialer at $15.
It lands 14 days after CloudTalk's previous change, "CloudTalk: CloudTalk MCP integration added to Essential & Expert plans" (Sep 14, 2026). Before that Pulse recorded "CloudTalk expands AI voice agents to 70+ languages, up from 60+" (Sep 7, 2026). CloudTalk has been tracked since 2026-06-18.
In the same window Aircall, Twilio, Ringcentral, Genesys and Zendesk also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Essential, Expert, Starter · FeatureAddedNo Webhooks integrationWebhooks integration
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Essential, Expert, Starter | Feature | No Webhooks integration | Webhooks integration | Added |
Values as written on CloudTalk's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of CloudTalk's pricing page (www.cloudtalk.io) from Sep 21, 2026 and Sep 28, 2026; the change is marked near the top of the page, where Webhooks integration now appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
CloudTalk, the last 90 days
Full history- Sep 28, 2026improvedCloudTalk: Webhooks integration added (Essential, Expert) · this change
- Sep 14, 2026improvedCloudTalk: CloudTalk MCP integration added to Essential & Expert plans
- Sep 7, 2026improvedCloudTalk expands AI voice agents to 70+ languages, up from 60+
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- AircallSep 28Aircall: Custom→Enterprise rename + AI Voice Agents plan ($100/mo min)
- TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- GenesysJul 3Genesys: BYOI add-on availability restricted to CX3 only
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
Questions about this change
Did CloudTalk raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a product change: feature added.
What changed on CloudTalk's pricing page between Sep 21, 2026 and Sep 28, 2026?
Essential, Expert, Starter feature: No Webhooks integration → Webhooks integration, added. Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does CloudTalk change its pricing?
Pulse recorded 2 other pricing-page changes for CloudTalk in the 90 days before this one; the previous change was "CloudTalk: CloudTalk MCP integration added to Essential & Expert plans" on Sep 14, 2026; CloudTalk has been tracked since 2026-06-18.