CloudTalk: CloudTalk MCP integration added to Essential & Expert plans
What happened
Between the Sep 7, 2026 and Sep 14, 2026 captures of CloudTalk's pricing page, Pulse recorded one change: CloudTalk MCP integration added to Essential and Expert plans (natural-language call search, transcripts, AI Voice Agent management via Claude Code/Cursor/MCP clients). In detail: CloudTalk MCP added as a new integration on Essential and Expert plans, enabling natural-language call search, transcripts, and AI Voice Agent management via Claude Code, Cursor, and MCP clients. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Nov 2, 2026) lists Starter at $25, Essential at $29, Expert at $49, AI Conversation Intelligence at $9 and Power Dialer at $15.
It lands 7 days after CloudTalk's previous change, "CloudTalk expands AI voice agents to 70+ languages, up from 60+" (Sep 7, 2026). CloudTalk has been tracked since 2026-06-18.
In the same window Twilio, Aircall, Ringcentral, Genesys and Zendesk also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Essential, Expert · FeatureAddedNo CloudTalk MCPCloudTalk MCP
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Essential, Expert | Feature | No CloudTalk MCP | CloudTalk MCP | Added |
Values as written on CloudTalk's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of CloudTalk's pricing page (www.cloudtalk.io) from Sep 7, 2026 and Sep 14, 2026; the change is marked near the top of the page, where CloudTalk MCP now appears.
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The two full-page captures with this change marked up are free with an account.
CloudTalk, the last 90 days
Full history- Sep 28, 2026improvedCloudTalk: Webhooks integration added (Essential, Expert)
- Sep 14, 2026improvedCloudTalk: CloudTalk MCP integration added to Essential & Expert plans · this change
- Sep 7, 2026improvedCloudTalk expands AI voice agents to 70+ languages, up from 60+
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
- AircallJul 27Aircall pulls free AIVA minutes promo tied to World Tournament campaign
- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- GenesysJul 3Genesys: BYOI add-on availability restricted to CX3 only
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
Questions about this change
Did CloudTalk raise prices in September 2026?
No list-price increase was recorded between Sep 7, 2026 and Sep 14, 2026. The change Pulse detected was a product change: feature added.
What changed on CloudTalk's pricing page between Sep 7, 2026 and Sep 14, 2026?
Essential, Expert feature: No CloudTalk MCP → CloudTalk MCP, added. Pulse compared the captures it took on Sep 7, 2026 and Sep 14, 2026; the before/after table above lists each item as written on the page.
How often does CloudTalk change its pricing?
Pulse recorded 1 other pricing-page change for CloudTalk in the 90 days before this one; the previous change was "CloudTalk expands AI voice agents to 70+ languages, up from 60+" on Sep 7, 2026; CloudTalk has been tracked since 2026-06-18.