Avoma Restructures Pricing Model to Modular Base Plans with New Add-Ons, Enhancing Flexibility and Value for Users

Between the Apr 1, 2025 and Jul 6, 2025 captures of Avoma's pricing page, Pulse recorded 10 changes: Conversation Intelligence add-on introduced at $29/seat/month (annual) with AI coaching recommendations, custom AI scorecards, smart playlists, and auto call scoring; Pricing metric changed from 'per user' to 'per recorder seat', clarifying that only users who record meetings require paid seats while viewers and collaborators are free; Conversation Intelligence standalone plan ($59/user/month annual) removed and converted to an add-on at $29/seat/month; Revenue Intelligence add-on introduced at $29/seat/month (annual) with AI deal risks, sales methodology tracker, win-loss analysis, and forecasting; Annual billing discount messaging changed from 'Up to 30% Off' to 'Save up to 33%' for base plans; AI Meeting Assistant plan renamed to Startup plan, maintaining the $19/month annual price point; Enterprise plan introduced at $39/recorder seat/month (annual) with minimum 10 seats, HIPAA compliance, designated success manager, and strict access controls; Avoma completely restructured pricing from three all-in-one bundled plans (AI Meeting Assistant $19, Conversation Intelligence $59, Revenue Intelligence $79 per user/month) to a modular base plan plus add-ons model with three base tiers (Startup $19, Organization $29, Enterprise $39 per recorder seat/month) plus separate purchasable add-ons; Organization plan introduced at $29/recorder seat/month (annual), positioned between Startup and Enterprise with up to 100 seats, custom AI topics, and group scheduling; Revenue Intelligence standalone plan ($79/user/month annual) removed and converted to an add-on at $29/seat/month. Pulse files it as a pricing change (new add-on, metric change, plan removed, discount change, plan renamed, new plan, package change) with an upward direction. Pulse's latest capture (Sep 28, 2026) lists Startup at $19, Organization at $29, Enterprise at $39, Conversation Intelligence at $29 and Revenue Intelligence at $29.

Avoma's previous recorded change was "Avoma Increases AI Meeting Assistant Yearly Billing Discount to 33% OFF, Enhancing Value for Customers" (Q1 2025). Avoma has been tracked since 2023-11-14.

In the same window Otter also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.