Zoom Pro Plan Monthly Price Increased by 6.3% to $16.99, Custom Avatars Add-On Introduced at $22/Month
What happened
Between the Apr 12, 2025 and Jul 4, 2025 captures of Zoom's pricing page, Pulse recorded 4 changes: Business plan annual price increased from $18.32/user/month to $18.33/user/month (billed annually); Pro plan cloud storage doubled from 5GB to 10GB; Pro plan monthly price increased from $15.99/month to $16.99/month (6.3% increase); Custom Avatars add-on introduced at $22/month - create a lifelike AI version of yourself with voice replication and multilingual communication. Pulse files it as a pricing change (price increase, limit increase, new add-on) with an upward direction. Pulse's latest capture (Sep 28, 2026) lists Workplace Pro at $14.16, Workplace Business at $18.33, ZoomMate at $20, Large Meeting at $50 and Cloud Storage at $10.
Zoom's previous recorded change was "Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans" (Q1 2025). Before that Pulse recorded "Zoom Events Webinars Plan Sees Significant 17% Price Drop to $79/month" (Q1 2025) and "Zoom Phone Limits SMS & MMS Features to Unlimited Plan for US & Canada Users" (Q1 2025). Zoom has been tracked since 2023-11-15.
In the same window Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Business · Price0%$18.32/user/month$18.33/user/month
- Cloud Storage · LimitChanged5GB10GB
- Pro · Price+6%$15.99/month$16.99/month
- Custom Avatars · Add-onAddedNo Custom Avatars add-onCustom Avatars add-on
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Business | Price | $18.32/user/month | $18.33/user/month | 0% |
| Cloud Storage | Limit | 5GB | 10GB | Changed |
| Pro | Price | $15.99/month | $16.99/month | +6% |
| Custom Avatars | Add-on | No Custom Avatars add-on | Custom Avatars add-on | Added |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Apr 12, 2025 and Jul 4, 2025; the change is marked near the top of the page, where business price reads $18.32/user/month and then $18.33/user/month.
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The two full-page captures with this change marked up are free with an account.
Zoom, the last 90 days
Full history- Q2 2025improvedZoom Phone Expands Business Plus Plan User Capacity to 250, Enhancing Flexibility for Larger Teams
- Q2 2025packagingZoom Rooms Unveils Affordable Visitor Management Add-on at $2/Month, Transforming Pricing Strategy
- Q2 2025improvedZoom Scheduler Doubles Cloud Recording Capacity to 10 GB in Workplace Pro Bundle
- Q2 2025increaseZoom Pro Plan Monthly Price Increased by 6.3% to $16.99, Custom Avatars Add-On Introduced at $22/Month · this change
- Q1 2025improvedZoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
- Q1 2025decreaseZoom Events Webinars Plan Sees Significant 17% Price Drop to $79/month
- Q1 2025improvedZoom Phone Limits SMS & MMS Features to Unlimited Plan for US & Canada Users
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
- SlackJan 10Slack Introduces AI Add-On for Enterprise Grid Plans, Enhancing Collaboration with New Features
- SlackJan 10Slack Enhances Enterprise Grid with Built-in Directory for Seamless Team Member Search
- SlackJan 10Slack Introduces Advanced AI Tier in Business+ Plan, Enhancing AI Capabilities Across All Pricing Plans
- SlackJan 10Slack Free Plan Now Offers Unlimited Workflows, Enhancing Accessibility and Functionality for Users
Questions about this change
Did Zoom raise prices in July 2025?
Yes. Pulse captured Zoom's pricing page on Apr 12, 2025 and again on Jul 4, 2025 and recorded 2 price increases: Business: $18.32/user/month → $18.33/user/month (0%); Pro: $15.99/month → $16.99/month (+6%).
What changed on Zoom's pricing page between Apr 12, 2025 and Jul 4, 2025?
Business price: $18.32/user/month → $18.33/user/month; Cloud Storage limit: 5GB → 10GB, changed; Pro price: $15.99/month → $16.99/month (+6%); Custom Avatars add-on: No Custom Avatars add-on → Custom Avatars add-on, added. Pulse compared the captures it took on Apr 12, 2025 and Jul 4, 2025; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 7 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans" in Q1 2025; Zoom has been tracked since 2023-11-15.