Zoom Phone raises prices up to 11.8% and cuts annual discount to 15%
What happened
Between the Mar 16, 2026 and Mar 23, 2026 captures of Zoom's pricing page, Pulse recorded one change: Zoom Phone price increases across all plans: Unlimited +6.7%, Pro Plus +11.8%, Business Plus +8.9%, Metered +5%; Annual discount reduced 16% to 15%. Pulse files it as a pricing change (price decrease) with a downward direction. Pulse's latest capture (Jun 23, 2026) lists US & CA Metered at $10.5, US & CA Unlimited at $16, Pro Plus at $20.5, Business Plus at $24.5 and Zoom Phone Customer Engagement Pack at $25.
Zoom's previous recorded change was "Zoom Phone adds unlimited AI note-taking across all meeting platforms" (Week 11, 2026). Before that Pulse recorded "Zoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans" (Mar 6, 2026), "Zoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul" (Feb 23, 2026) and "Zoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users" (Q4 2025). Zoom has been tracked since 2023-11-15.
In the same window Ringcentral, Microsoft and Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro Plus, Business Plus · PricePrice decrease
Zoom Phone price increases across all plans: Unlimited +6.7%, Pro Plus +11.8%, Business Plus +8.9%, Metered +5%; Annual discount reduced 16% to 15%
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro Plus, Business Plus | Price | — | 15% | Price decrease |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Mar 16, 2026 and Mar 23, 2026; the change is marked near the top of the page.
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Zoom, the last 90 days
Full history- Apr 13, 2026packagingZoom Phone boosts bundle discount to 20% OFF, adds Conference Room Connector
- Apr 1, 2026packagingZoom Phone launches 15% off Pro Plus and Business Plus bundles
- Apr 4, 2026packagingZoom Phone Raises Metered Calling Price 5% to $10.50 Per Month
- Mar 26, 2026decreaseZoom Phone raises prices up to 11.8% and cuts annual discount to 15% · this change
- Week 11, 2026improvedZoom Phone adds unlimited AI note-taking across all meeting platforms
- Mar 6, 2026improvedZoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans
- Feb 23, 2026packagingZoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul
- Q4 2025improvedZoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- RingcentralMar 11Ringcentral Offers Up to 12 Months Free for Small Businesses
- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Zoom raise prices in March 2026?
No — prices went down. Between Mar 16, 2026 and Mar 23, 2026 Zoom's pricing page showed 1 price cut: Pro Plus, Business Plus: Zoom Phone price increases across all plans: Unlimited +6.7%, Pro Plus +11.8%, Business Plus +8.9%, Metered +5%; Annual discount reduced 16% to 15%.
What changed on Zoom's pricing page between Mar 16, 2026 and Mar 23, 2026?
Zoom Phone price increases across all plans: Unlimited +6.7%, Pro Plus +11.8%, Business Plus +8.9%, Metered +5%; Annual discount reduced 16% to 15%. Pulse compared the captures it took on Mar 16, 2026 and Mar 23, 2026; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 4 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Phone adds unlimited AI note-taking across all meeting platforms" in Week 11, 2026; Zoom has been tracked since 2023-11-15.