Zoho Peopleplus Introduces Paid Support Option for Enhanced Assistance and Faster Response Times
What happened
Between the Jul 1, 2024 and Oct 1, 2024 captures of Zoho's pricing page, Pulse recorded one change: Paid Support option introduced to provide enhanced support with faster response times. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Jul 13, 2026) lists Premium at CAD 5 and Enterprise at CAD 11.
This is the first pricing-page change Pulse has recorded for Zoho. Zoho has been tracked since 2023-11-30.
In the same window HubSpot and Salesforce also changed their Finance & Accounting pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAddedNo Paid Support optionPaid Support option
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No Paid Support option | Paid Support option | Added |
Values as written on Zoho's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoho's pricing page (zoho.com) from Jul 1, 2024 and Oct 1, 2024; the change is marked on the page, where Paid Support option now appears.
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Zoho, pricing history
Full history- Apr 4, 2026packagingZoho Peopleplus tightens recruiter ratio 5x on Premium plan
- Mar 18, 2026packagingZoho Peopleplus Tightens Recruiter Ratio From 1:50 to 1:10
- Q4 2024packagingZoho Peopleplus Introduces Two-Tier Pricing Model with Premium Plan at $4/User/Month and Annual Discount for Subscriptions
- Q3 2024improvedZoho Peopleplus Introduces Paid Support Option for Enhanced Assistance and Faster Response Times · this change
Across Finance & Accounting in the same window
All Finance & Accounting changes- HubSpotJan 14HubSpot Service Starter Launches Service Hub Enterprise Plan at $150/mo/seat, Enhancing Help Desk Software with Advanced Features and $3,500 Onboarding Fee
- SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy
- HubSpotJan 14HubSpot Service Starter Reduces Starter Plan Pricing by 40% to $9/mo/seat, Enhancing Accessibility for Customers
- HubSpotJan 13HubSpot Service Starter Increases Promotional Discount to 55% Off Starter Customer Platform
- HubSpotJan 13HubSpot Service Starter Introduces Credits System with 500 Credits in Service Hub Starter, Enhancing Value for Users
Questions about this change
Did Zoho raise prices in October 2024?
No list-price increase was recorded between Jul 1, 2024 and Oct 1, 2024. The change Pulse detected was a product change: feature added.
What changed on Zoho's pricing page between Jul 1, 2024 and Oct 1, 2024?
Feature: No Paid Support option → Paid Support option, added. Pulse compared the captures it took on Jul 1, 2024 and Oct 1, 2024; the before/after table above lists each item as written on the page.
How often does Zoho change its pricing?
Pulse recorded 0 other pricing-page changes for Zoho in the 90 days before this one; Zoho has been tracked since 2023-11-30.