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UserpilotPackaging change · Limit increase · Feature added · Aug 31 → Sep 7, 2026

Userpilot adds AI agent Lia and MCP server free on every plan

Verified Sep 7, 2026Sales & Customer Relationship Management (CRM)Direction: up
The changeConcrete quotas — added.
Before · Aug 31No concrete quotas
After · Sep 7concrete quotas
added
2 changes2 capturesAug 31, 2026 → Sep 7, 2026

What happened

Between the Aug 31, 2026 and Sep 7, 2026 captures of Userpilot's pricing page, Pulse recorded 2 changes: Userpilot added AI Agent Lia and an MCP Server as included features on every plan, introduced a new 'AI Suite' comparison category, and moved several AI tools from 'coming soon' to live; Growth plan's session replay and email bullets now show concrete quotas: 5k free session replays/month (was 'Unlimited (Add-On)') and 100k free emails/month (was 'Email Engagement'). Pulse files it as a packaging change (limit increase, feature added) with an upward direction. Pulse's latest capture (Oct 12, 2026) lists Starter at $299.

It lands 56 days after Userpilot's previous change, "Userpilot reveals Growth pricing at $849/mo, cuts MAU tier to 2,000" (Jul 13, 2026). Before that Pulse recorded "Userpilot: Session Replay now included, Unlimited Session Capture becomes the add-on" (Jun 22, 2026). Userpilot has been tracked since 2024-10-01.

In the same window Intercom, Appcues, Hotjar and Drift also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Growth · LimitAdded
    No concrete quotasconcrete quotas
  • All plans · FeatureChanged
    'coming soon'live

Values as written on Userpilot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Userpilot's pricing page (userpilot.com) from Aug 31, 2026 and Sep 7, 2026; the change is marked near the top of the page, where concrete quotas now appears.

Sign in to see the evidence

The two full-page captures with this change marked up are free with an account.

Userpilot, the last 90 days

Full history
  1. Oct 12, 2026packagingUserpilot launches Analytics for Your AI add-on with 5,000 free AI session an...
  2. Sep 7, 2026improvedUserpilot adds AI agent Lia and MCP server free on every plan · this change
  3. Jul 13, 2026improvedUserpilot reveals Growth pricing at $849/mo, cuts MAU tier to 2,000
  4. Jun 22, 2026packagingUserpilot: Session Replay now included, Unlimited Session Capture becomes the add-on

Across CRM in the same window

All CRM changes
  1. IntercomAug 31Intercom: Essential plan's 35% new-customer promo ended
  2. AppcuesJul 20Appcues drops Grow plan's 50,000 MAU cap—now starts open-ended at 3,000
  3. HotjarJul 3Hotjar (Contentsquare): Growth/Pro project limits increased
  4. DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed

Questions about this change

Did Userpilot raise prices in September 2026?

No list-price increase was recorded between Aug 31, 2026 and Sep 7, 2026. The change Pulse detected was a packaging change: limit increase, feature added.

What changed on Userpilot's pricing page between Aug 31, 2026 and Sep 7, 2026?

Growth limit: No concrete quotas → concrete quotas, added; All plans feature: 'coming soon' → live, changed. Pulse compared the captures it took on Aug 31, 2026 and Sep 7, 2026; the before/after table above lists each item as written on the page.

How often does Userpilot change its pricing?

Pulse recorded 2 other pricing-page changes for Userpilot in the 90 days before this one; the previous change was "Userpilot reveals Growth pricing at $849/mo, cuts MAU tier to 2,000" on Jul 13, 2026; Userpilot has been tracked since 2024-10-01.