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Userlike

Sales & Customer Relationship Management (CRM)userlike.com

Live chat software for customer support.

Entry price

EUR 90

Team · /mo, billed annually

Plans tracked

4 add-ons

Pricing changes

Latest Wk 27 '26

Pricing model

Subscription

Free tier available

Pricing Change History

9 changes

20269 changes

Jun 30, 2026

Packaging

Weekly

Userlike cuts to 3 plans, drops Pro price to 87 EUR/month

Pricing restructured from 4 plans (Free, Team, Corporate, Flex) to 3 plans (Free, Pro, Enterprise). Team renamed to Pro; Corporate and Flex plans removed and consolidated into Enterprise. Pro (formerly Team) plan price decreased from 90 EUR/month to 87 EUR/month on annual billing.

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Jul 4, 2026

Packaging

Quarterly

Userlike: Free plan conversation limit cut to 200/month

Free plan conversation limit reduced from unlimited to 200 conversations/month; explicit 1-channel cap now shown on the plan card.

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Jun 22, 2026

Packaging

Weekly

Userlike cuts WhatsApp Campaigns price 49%, simplifies to 3 tiers

WhatsApp Campaigns add-on price decreased from 39€/month + conversation costs to 20€/month + Meta fee; pricing now stated as per 1000 campaign messages. Copilot billing unit changed from 'per user' to 'per seat'. Comparison table restructured from 4 tiers (Free/Team/Corporate/Flex) to 3 tiers (Free/Pro/Enterprise); add-on tier labels changed from TEAM/CORPORATE/FLEX to PRO/ENTERPRISE. Main plan cards unchanged.

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Apr 1, 2026

Packaging

Weekly

Userlike Launches Workflows Add-On Starting at €50/Month

Workflows add-on launched for Team, Corporate, and Flex plans at starting price of €50/month for 1000 workflow runs.

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Apr 3, 2026

Packaging

Quarterly

Userlike launches Workflows add-on starting at €50/month for automation

New Workflows add-on introduced at From 50 €/month for 1000 workflow runs. Available for Team, Corporate, and Flex plans. Includes no-code drag-and-drop builder, task automation, and process streamlining.

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Feb 18, 2026

Packaging

Weekly

Userlike renames operator seats across all plans

Pricing table row header renamed from 'Number of operators' to 'Number of seats' in the feature comparison table; plan values unchanged (1, 4, 10, Unlimited).

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Apr 11, 2026

Packaging

Weekly

Userlike Replaces Tiered AI Pricing with Flat €99 Per Agent Model

AI Automation Hub add-on rebranded as Connect AI with pricing overhaul: tiered conversation packages (€180/100, €375/250, €485/500 per month) replaced by flat €99/month per AI agent including 100 conversations.

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Jan 12, 2026

Price decrease

Quarterly

Userlike AI Automation Hub Add-on Price Slashed by 63% to $180/Month, Now Available for Team Plan

AI Automation Hub add-on price decreased from $485/month to $180/month (63% decrease) AI Automation Hub add-on expanded availability - now includes Team plan (previously Corporate and Flex only)

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Jan 12, 2026

Improvement

Quarterly

Userlike Introduces Expert Team Training to Flex Plan, Enhancing Support for Users

Advanced onboarding added to Corporate plan Expert team training added to Flex plan

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