Back/Pagerduty

Pagerduty

Product

PagerDuty is a SaaS company that provides digital operations management, helping businesses prevent and resolve incidents in real time.

Entry price

$699

AIOps · /mo, billed annually

Plans tracked

1 add-on

Pricing changes

Latest Wk 28 '26

Pricing model

Subscription

No free tier

Pricing Change History

4 changes

20262 changes

Wk 28 '26

Packaging

Pagerduty Aiops Advance add-on debuts 4 named Agentic AI agents

PagerDuty Advance add-on overhauled: generic GenAI bullets replaced by 4 named Agentic AI agents (SRE, Scribe, Shift, Insights); feature list items renamed/removed, credit quota disclosure dropped.

View diff

Q1 '26

Packaging

Pagerduty Aiops adds Operations Cloud plan

A new 'Operations Cloud' pricing tier was added to the AIOps pricing page navigation, alongside existing AIOps, Automation, Incident Management, and Customer Service Ops tabs. FAQ section renamed from 'Questions? We have answers.' to 'FAQ'; social proof heading changed from 'Transforming critical work at more than 30,000 companies.' to '30,000 companies worldwide trust PagerDuty products'.

View diff

20252 changes

Q2 '25

Packaging

Pagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation

Workflow Automation add-on removed from AIOps pricing page. The add-on previously allowed customers to integrate business processes with technical automation for Dev and IT Operations, including features like automated approvals, information gathering, multi-channel comms, and no-code workflow builder.

View diff

Q1 '25

Improvement

Pagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant

Microsoft Teams support for PagerDuty Advance Assistant changed from 'coming soon' to fully available

View diff