PagerDuty Aiops Restructures Advance Pricing: Now $415/month with Annual Commitment, Down from $4,980 for 20,000 Credits/Month
What happened
Between the Nov 17, 2024 and Jan 3, 2025 captures of Pagerduty's pricing page, Pulse recorded one change: PagerDuty Advance pricing restructured from $4,980 for 20,000 credits/month to $415/month (now requires annual commitment). Pulse files it as a packaging change (add-on change) with a neutral direction. Pulse's latest capture (Jul 6, 2026) lists AIOps at $699 and PagerDuty Advance for Incident Management at $415.
This is the first pricing-page change Pulse has recorded for Pagerduty. Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian and Grafana also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- PagerDuty Advance · Add-onAdd-on change
PagerDuty Advance pricing restructured from $4,980 for 20,000 credits/month to $415/month (now requires annual commitment)
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| PagerDuty Advance | Add-on | — | $415/month | Add-on change |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Nov 17, 2024 and Jan 3, 2025; the change is marked on the page.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Pagerduty, pricing history
Full history- Apr 5, 2026packagingPagerduty Aiops adds Operations Cloud plan
- Q2 2025packagingPagerduty Aiops Removes Workflow Automation Add-On from AIOps Pricing, Impacting Integration of Business Processes with Technical Automation
- Q1 2025improvedPagerduty Aiops Launches Full Microsoft Teams Support for Advance Assistant
- Dec 2024packagingPagerDuty Aiops Restructures Advance Pricing: Now $415/month with Annual Commitment, Down from $4,980 for 20,000 Credits/Month · this change
Across Business Operations in the same window
All Business Operations changes- AtlassianJan 11Atlassian Opsgenie Confirms Opsgenie Discontinuation for New Customers, Introduces API Rate Limits for Standard and Enterprise Plans
- GrafanaJan 10Grafana Transforms Pro Plan to Pure Pay-As-You-Go Model Starting at $0, Renames All Plans
- AtlassianJan 11Atlassian Opsgenie Removes Chat Support from Essentials, Standard, and Enterprise Plans
- AtlassianJan 11Atlassian Jira Democratizes AI Features by Moving Rovo Search, Chat, and Agents from Premium to Standard Tier
- AtlassianJan 11Atlassian Jira Implements Price Increases for Standard and Premium Plans Amid Major Feature Overhaul and User Limit Expansions
Questions about this change
Did Pagerduty raise prices in January 2025?
No list-price increase was recorded between Nov 17, 2024 and Jan 3, 2025. The change Pulse detected was a packaging change: add-on change.
What changed on Pagerduty's pricing page between Nov 17, 2024 and Jan 3, 2025?
PagerDuty Advance pricing restructured from $4,980 for 20,000 credits/month to $415/month (now requires annual commitment). Pulse compared the captures it took on Nov 17, 2024 and Jan 3, 2025; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; Pagerduty has been tracked since 2024-10-01.