Otter Renames Sales Agent to Sales Notetaker in Enterprise Plan, Enhancing Clarity for Users
What happened
Between the Oct 5, 2025 and Jan 2, 2026 captures of Otter's pricing page, Pulse recorded 2 changes: MCP server integration for AI assistants added to feature comparison table; Otter Sales Agent renamed to Otter Sales Notetaker in Enterprise plan. Pulse files it as a product change (feature added, feature change) with an upward direction. Pulse's latest capture (Jul 13, 2026) lists Pro at $8.33 and Business at $19.99.
Otter's previous recorded change was "Otter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User" (Q3 2025). Before that Pulse recorded "Otter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance" (Q2 2025), "Otter Renames OtterPilot® for Sales to Otter Sales Agent" (Q1 2025) and "Otter Expands Transcription to AI Support in English, French, and Spanish" (Q4 2024). Otter has been tracked since 2023-12-07.
In the same window Microsoft and Fireflies.ai also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAdded
BeforeNot listed
AfterMCP server integration for AI assistants
- Enterprise · FeatureRenamedOtter Sales AgentOtter Sales Notetaker
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | Not listed | MCP server integration for AI assistants | Added |
| Enterprise | Feature | Otter Sales Agent | Otter Sales Notetaker | Renamed |
Values as written on Otter's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Otter's pricing page (otter.ai) from Oct 5, 2025 and Jan 2, 2026; the change is marked on the page, where MCP server integration for AI assistants now appears.
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Otter, pricing history
Full history- Apr 6, 2026improvedOtter Adds User Limits to Salesforce and HubSpot Integrations
- Apr 2, 2026improvedOtter expands Pro integrations to Salesforce, HubSpot, and Zapier
- Apr 2, 2026improvedOtter Strips HIPAA From Enterprise, Shifts to Paid Add-On
- Jan 12, 2026improvedOtter Renames Sales Agent to Sales Notetaker in Enterprise Plan, Enhancing Clarity for Users · this change
- Q3 2025improvedOtter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User
- Q2 2025improvedOtter Reduces Video Replay Support to Zoom and Google Meet, Updates Enterprise Security Features to Include Upcoming HIPAA Compliance
- Q1 2025improvedOtter Renames OtterPilot® for Sales to Otter Sales Agent
- Q4 2024improvedOtter Expands Transcription to AI Support in English, French, and Spanish
- Q3 2024improvedOtter Expands OtterPilot for Sales Integration, Now Syncs Notes to Hubspot and Salesforce
- Q2 2024packagingOtter Decreases Pro Plan Price to $8.33/user/month and Increases Annual Billing Discount to 51%
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftOct 26Microsoft Teams Business adds Cowork and Autopilot AI, with usage-based billing
- MicrosoftOct 26Microsoft Copilot adds usage-based billing for advanced AI, prices hold
- Fireflies.aiOct 26Fireflies.ai: Enterprise security badges updated: added ISO 42001 certification, expanded HIPAA Compliant into HIPAA &…
- Fireflies.aiOct 22Fireflies.ai adds ISO 42001 AI certification, expands HIPAA to cover FERPA
- MicrosoftOct 19Microsoft Speech hides specific LLM models from Voice Live tier headers
Questions about this change
Did Otter raise prices in January 2026?
No list-price increase was recorded between Oct 5, 2025 and Jan 2, 2026. The change Pulse detected was a product change: feature added, feature change.
What changed on Otter's pricing page between Oct 5, 2025 and Jan 2, 2026?
Feature: Not listed → MCP server integration for AI assistants, added; Enterprise feature: Otter Sales Agent → Otter Sales Notetaker, renamed. Pulse compared the captures it took on Oct 5, 2025 and Jan 2, 2026; the before/after table above lists each item as written on the page.
How often does Otter change its pricing?
Pulse recorded 0 other pricing-page changes for Otter in the 90 days before this one; the previous change was "Otter Reduces Enterprise Plan AI Chat Queries from 500 to 200 per User" in Q3 2025; Otter has been tracked since 2023-12-07.
