Product change·Dec 29 → Mar 31, 2026·Q1 2026·Collaboration & Productivity
Otter Strips HIPAA From Enterprise, Shifts to Paid Add-On
What changed
Feature change
Enterprise plan: HIPAA compliance moved to add-on (no longer included); Otter API & Webhooks and SCIM provisioning added; Dedicated Customer Success Manager renamed to Customer Success Program.
Before and after
Dec 29, 2025 vs Mar 31, 2026Pulse.
100%
What changed
Enterprise plan: HIPAA compliance moved to add-on (no longer included); Otter API & Webhooks and SCIM provisioning added; Dedicated Customer Success Manager renamed to Customer Success Program.
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Q4 2025 · Otter Renames Sales Agent to Sales Notetaker in Enterprise Plan, Enhancing Clarity for UsersOtter expands Pro integrations to Salesforce, HubSpot, and Zapier · Week 14, 2026
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