Microsoft Copilot Removes Copilot Voice Feature, Significantly Impacting User Experience and AI Interaction
What happened
Between the Jan 3, 2025 and Apr 1, 2025 captures of Microsoft's pricing page, Pulse recorded 4 changes: Access terminology rebranded from 'Priority access' to 'Preferred access' - appears in main hero section, comparison table, and throughout page. Represents marketing/positioning change for the same access benefit; Early access feature description updated from 'Get early access to new AI features' to 'Get early access to experimental AI features' - clarifies that features accessed early are experimental/beta quality; Copilot Voice feature completely removed - including dedicated section ('Introducing Copilot Voice'), comparison table row, and FAQ entry. Was described as 'Using advanced AI voice technology, speak to Copilot and hear it respond naturally'; AI credits system introduced - 'Receive fresh AI credits at the start of each month to use Copilot in Microsoft 365 apps and AI features in Designer'. Credits are deducted each time users interact with Copilot in Microsoft 365 apps or Designer's AI features. Pulse files it as a product change (feature change, feature removed, feature added) with a downward direction. Pulse's latest capture (Aug 10, 2026) lists Microsoft 365 Copilot Business at $18.
This is the first pricing-page change Pulse has recorded for Microsoft. Microsoft has been tracked since 2024-11-16.
In the same window Salesforce and Adobe also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureRewordedPriority accessPreferred access
- — · FeatureReworded
BeforeGet early access to new AI features
AfterGet early access to experimental AI features
- — · FeatureRemoved
Before- including dedicated section
AfterNo - including dedicated section
- — · FeatureAdded
BeforeNo - 'Receive fresh AI credits
After- 'Receive fresh AI credits
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | Priority access | Preferred access | Reworded |
| — | Feature | Get early access to new AI features | Get early access to experimental AI features | Reworded |
| — | Feature | - including dedicated section | No - including dedicated section | Removed |
| — | Feature | No - 'Receive fresh AI credits | - 'Receive fresh AI credits | Added |
Values as written on Microsoft's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Microsoft's pricing page (microsoft.com) from Jan 3, 2025 and Apr 1, 2025; the change is marked on the page, where "Priority access" becomes "Preferred access".
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Microsoft, pricing history
Full history- Apr 3, 2026improvedMicrosoft Copilot adds 4K Clipchamp export, AI image tools to Premium plan
- Q3 2025improvedMicrosoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- Q2 2025improvedMicrosoft Copilot Removes 1-Month Free Trial Promotion for Copilot Pro Subscription
- Q1 2025improvedMicrosoft Copilot Removes Copilot Voice Feature, Significantly Impacting User Experience and AI Interaction · this change
Across Business Operations in the same window
All Business Operations changes- SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy
- AdobeJan 10Adobe Creativecloud Introduces Firefly Pro Plan at $29.99/mo with Early Access Pricing, Amidst Multiple Price Increases for Other Plans
- SalesforceJan 12Salesforce Agentforce Restructures Flex Credits Pricing and Introduces New Agentforce User License at $5/User/Month
- SalesforceJan 12Salesforce Agentforce Launches Agentforce Voice: New AI Agent Capability for Enhanced Customer Interaction in US & Canada
- SalesforceJan 12Salesforce Agentforce Removes Free Foundations Tier, Introduces New Agentforce Add-ons and Flex Credits Plan
Questions about this change
Did Microsoft raise prices in April 2025?
No list-price increase was recorded between Jan 3, 2025 and Apr 1, 2025. The change Pulse detected was a product change: feature change, feature removed, feature added.
What changed on Microsoft's pricing page between Jan 3, 2025 and Apr 1, 2025?
Feature: Priority access → Preferred access, reworded; feature: Get early access to new AI features → Get early access to experimental AI features, reworded; feature: - including dedicated section → No - including dedicated section, removed; feature: No - 'Receive fresh AI credits → - 'Receive fresh AI credits, added. Pulse compared the captures it took on Jan 3, 2025 and Apr 1, 2025; the before/after table above lists each item as written on the page.
How often does Microsoft change its pricing?
Pulse recorded 0 other pricing-page changes for Microsoft in the 90 days before this one; Microsoft has been tracked since 2024-11-16.