MeetRecord's Growth plan drops usage pricing, adds Dedicated Account Manager
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of MeetRecord's pricing page, Pulse recorded 2 changes: Mid-tier plan renamed 'Flex' to 'Growth'; usage-based pricing dropped ('Pay Only for your Usage' removed), 'Unlimited Roleplays & Usage' now included, and Dedicated Account Manager bullet added; Free plan's feature table now discloses a 'Limited Roleplays up to 60 minutes total per account' cap, and Enterprise's summary line adds 'Custom workflows' alongside AI Coaching, SSO, and Integrations. Pulse files it as a packaging change (feature added, plan renamed) with an upward direction.
It lands 77 days after MeetRecord's previous change, "MeetRecord: Free plan capped at 60 minutes of credits, but gains Flex-only AI roleplay features" (Jul 13, 2026). Before that Pulse recorded "MeetRecord: Premium plan renamed Flex, moves to usage-based pricing" (Jul 3, 2026). MeetRecord has been tracked since 2026-03-01.
In the same window Avoma, Fireflies.ai, Fathom and Otter also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · FeatureAdded
BeforeNot listed
After'Custom workflows' alongside AI Coaching
- Growth · PlanRewordedFlexGrowth
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | Not listed | 'Custom workflows' alongside AI Coaching | Added |
| Growth | Plan | Flex | Growth | Reworded |
Values as written on MeetRecord's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of MeetRecord's pricing page (meetrecord.com) from Sep 21, 2026 and Sep 28, 2026; the change is marked near the top of the page, where 'Custom workflows' alongside AI Coaching now appears.
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MeetRecord, the last 90 days
Full history- Oct 26, 2026improvedMeetRecord adds Knowledge Sync and screen-aware roleplays to Growth plan
- Sep 28, 2026packagingMeetRecord's Growth plan drops usage pricing, adds Dedicated Account Manager · this change
- Jul 13, 2026improvedMeetRecord: Free plan capped at 60 minutes of credits, but gains Flex-only AI roleplay features
- Jul 3, 2026packagingMeetRecord: Premium plan renamed Flex, moves to usage-based pricing
Across CRM in the same window
All CRM changesQuestions about this change
Did MeetRecord raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a packaging change: feature added, plan renamed.
What changed on MeetRecord's pricing page between Sep 21, 2026 and Sep 28, 2026?
Enterprise feature: Not listed → 'Custom workflows' alongside AI Coaching, added; Growth plan: Flex → Growth, reworded. Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does MeetRecord change its pricing?
Pulse recorded 2 other pricing-page changes for MeetRecord in the 90 days before this one; the previous change was "MeetRecord: Free plan capped at 60 minutes of credits, but gains Flex-only AI roleplay features" on Jul 13, 2026; MeetRecord has been tracked since 2026-03-01.