Packaging change·Jul 6 → Jul 13, 2026·Week 29, 2026·Sales & Customer Relationship Management (CRM)

MeetRecord: Free plan capped at 60 minutes of credits, but gains Flex-only AI roleplay features

The Free plan's 'Unlimited Usage' and 'Unlimited Call Time' were replaced by a capped '60 minutes of Free Credits', while the same plan picked up features previously exclusive to Flex: multi-modal roleplay (voice, chat, video, in-person), Video AI Avatars, Multi-Persona Roleplays, Courses & Micro-Learning, Call Drills and Gatekeeper Simulation. Flex's LMS integrations expanded from SCORM only to SCORM, XAPI and LTI.

MeetRecordPackagingFeature addedLimit decrease

What changed

Feature added

Free plan gained once Flex-exclusive features: multi-modal roleplay, AI Avatars, Multi-Persona Roleplays, Courses, Call Drills, Gatekeeper Sim. Flex LMS integrations expanded (SCORM, XAPI, LTI).

Limit decrease

Free plan usage allowance was cut from 'Unlimited Usage' plus 'Unlimited Call Time' to a capped '60 minutes of Free Credits', tightening the self-serve trial.

Before and after

Jul 6, 2026 vs Jul 13, 2026

Pulse.

100%

Change 1 of 2 · feature added

Free plan gained once Flex-exclusive features: multi-modal roleplay, AI Avatars, Multi-Persona Roleplays, Courses, Call Drills, Gatekeeper Sim. Flex LMS integrations expanded (SCORM, XAPI, LTI).

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Q2 2026 · MeetRecord: Premium plan renamed Flex, moves to usage-based pricing MeetRecord's Growth plan drops usage pricing, adds Dedicated Account Manager · Week 40, 2026

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