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Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Sales & Customer Relationship Management (CRM)

MeetRecord: Premium plan renamed Flex, moves to usage-based pricing

AI Roleplay mid-tier plan renamed 'Premium' to 'Flex' and switched from flat pricing to usage-based ('Pay Only for your Usage'); support upgraded 24/5 to 24/7. Flex (formerly Premium) plan swapped roleplay-authoring features (1-click agent builder, video AI avatars, multi-persona roleplays, custom scorecards/scenarios, call drills, performance monitoring) for sales-coaching and scale/compliance features (sales methodology rubrics, AI tutors & teachback, closed-loop coaching, unlimited API/MCP integrations, unlimited team members, workspaces, HIPAA & SOC 2 compliance).

MeetRecordPackagingFeature changePackage change

What changed

Feature change

Flex (formerly Premium) plan swapped several roleplay-authoring features for sales-coaching and scale/compliance features: removed 1-click AI roleplay agent builder from calls/prompts/templates, Voice/Chat/Video/In-person AI modes, Video AI Avatars, Multi-Persona Roleplays, Custom AI Scorecards, Custom Call Scenarios, Call Drills, Performance Monitoring; added Sales Methodology Rubrics for Calls & Roleplay, AI Tutors & Teachback, Custom Rubrics Built on Your Sales Process, Closed-Loop Coaching, Learning Path & Resources, Software & Workflow Simulation, Unlimited Integrations via API & MCP, Unlimited Team Members, Workspaces for Teams/Geos/Verticals, HIPAA & SOC 2 Compliance

Package change

AI Roleplay product's mid-tier plan renamed 'Premium' to 'Flex' and switched from flat pricing to usage-based ('Pay Only for your Usage'); support upgraded 24/5 to 24/7

Before and after

Mar 30, 2026 vs Jun 29, 2026
Pulse.
100%
Change 1 of 2 · feature changed

Flex (formerly Premium) plan swapped several roleplay-authoring features for sales-coaching and scale/compliance features: removed 1-click AI roleplay agent builder from calls/prompts/templates, Voice/Chat/Video/In-person AI modes, Video AI Avatars, Multi-Persona Roleplays, Custom AI Scorecards, Custom Call Scenarios, Call Drills, Performance Monitoring; added Sales Methodology Rubrics for Calls & Roleplay, AI Tutors & Teachback, Custom Rubrics Built on Your Sales Process, Closed-Loop Coaching, Learning Path & Resources, Software & Workflow Simulation, Unlimited Integrations via API & MCP, Unlimited Team Members, Workspaces for Teams/Geos/Verticals, HIPAA & SOC 2 Compliance

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Week 26, 2026 · MeetRecord renames Premium to Flex, shifts to pay-per-use billingMeetRecord: Free plan capped at 60 minutes of credits, but gains Flex-only AI roleplay features · Week 29, 2026

More from MeetRecord

Full history →
  1. Week 40, 2026·improved
    MeetRecord's Growth plan drops usage pricing, adds Dedicated Account Manager
  2. Week 29, 2026·improved
    MeetRecord: Free plan capped at 60 minutes of credits, but gains Flex-only AI roleplay features
  3. Week 26, 2026·packaging
    MeetRecord renames Premium to Flex, shifts to pay-per-use billing
  4. Week 16, 2026·packaging
    MeetRecord drops free trial push for value-driven positioning