GoTo (GoTo Connect): New CX Complete plan tier added
Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center, bundling advanced reporting/analytics, AI-driven call routing, built-in webinar capabilities, and a 24/7 virtual assistant
What changed
Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center: 'our most complete package for growing businesses; a full phone system plus AI-powered CX tools, unified so your team delivers faster, smarter customer experiences'
Before and after
Mar 30, 2026 vs Jun 29, 2026Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center: 'our most complete package for growing businesses; a full phone system plus AI-powered CX tools, unified so your team delivers faster, smarter customer experiences'
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