Slack adds CRM features with Salesforce lead and deal tracking
What happened
Between the Mar 30, 2026 and Apr 6, 2026 captures of Slack's pricing page, Pulse recorded one change: CRM capabilities section added to feature table, replacing Automation tools. New Salesforce features: Bring data into Slack channels, Track leads & deals, Manage support emails, Prepare for meetings. Pulse files it as a product change (feature added) with an upward direction. Pulse's latest capture (Oct 28, 2026) lists Pro at $7.25, Business+ at $15 and Enterprise+ at $45.
Slack's previous recorded change was "Slack Launches Slackbot AI Agent Across All Plans Including Free" (Week 3, 2026). Slack has been tracked since 2023-11-30.
In the same window Mattermost, Microsoft and Zoom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAdded
BeforeNo CRM capabilities section
AfterCRM capabilities section
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No CRM capabilities section | CRM capabilities section | Added |
Values as written on Slack's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Slack's pricing page (slack.com) from Mar 30, 2026 and Apr 6, 2026; the change is marked around the middle of the page, where CRM capabilities section now appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Slack, the last 90 days
Full history- Oct 14, 2026packagingSlack: Enterprise+ now shows a public price of $45 USD per user/month (billed annually) instead of 'Contact sales…
- Oct 13, 2026packagingSlack hides $45 Enterprise+ price, now says Contact sales for pricing
- Oct 4, 2026packagingSlack puts $45 price on Enterprise+ plan, dropping "Contact sales
- Apr 7, 2026improvedSlack adds CRM features with Salesforce lead and deal tracking · this change
- Week 3, 2026improvedSlack Launches Slackbot AI Agent Across All Plans Including Free
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changesQuestions about this change
Did Slack raise prices in April 2026?
No list-price increase was recorded between Mar 30, 2026 and Apr 6, 2026. The change Pulse detected was a product change: feature added.
What changed on Slack's pricing page between Mar 30, 2026 and Apr 6, 2026?
Feature: No CRM capabilities section → CRM capabilities section, added. Pulse compared the captures it took on Mar 30, 2026 and Apr 6, 2026; the before/after table above lists each item as written on the page.
How often does Slack change its pricing?
Pulse recorded 1 other pricing-page change for Slack in the 90 days before this one; the previous change was "Slack Launches Slackbot AI Agent Across All Plans Including Free" in Week 3, 2026; Slack has been tracked since 2023-11-30.