Packaging change·May 18 → May 25, 2026·Week 22, 2026·Collaboration & Productivity
GoTo: pricing page changed
What changed
New plan
CX Complete plan features a Shared Contact Limit of 1 Billion, introduced as part of the new CX Complete tier alongside the existing 2,000 (Phone System), 250,000 (CX), and 250,000 (Contact Center) limits.
Before and after
May 18, 2026 vs May 25, 2026Pulse.
100%
What changed
CX Complete plan features a Shared Contact Limit of 1 Billion, introduced as part of the new CX Complete tier alongside the existing 2,000 (Phone System), 250,000 (CX), and 250,000 (Contact Center) limits.
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