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Product change·Apr 22 → Jun 29, 2026·Q2 2026·Business Operations

Dynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close)

Added Sales Opportunity Agent, Sales Research Agent, and Sales Close Agent (Preview) to Professional/Enterprise/Premium plans; existing Sales Qualification Agent access now Included (previously required separately-purchased Copilot Credits); Premium's Copilot Credit allocation quantified at 1,000 per user/month.

MicrosoftProductFeature added

What changed

Feature added

Added 3 new AI sales agents (Sales Opportunity Agent, Sales Research Agent, Sales Close Agent (Preview)) to Professional/Enterprise/Premium plans; existing Sales Qualification Agent access changed from requiring separately-purchased Copilot Credits to Included; Premium's Copilot Credit allocation now quantified at 1,000 per user/month

Before and after

Apr 22, 2026 vs Jun 29, 2026
Pulse.
100%
What changed

Added 3 new AI sales agents (Sales Opportunity Agent, Sales Research Agent, Sales Close Agent (Preview)) to Professional/Enterprise/Premium plans; existing Sales Qualification Agent access changed from requiring separately-purchased Copilot Credits to Included; Premium's Copilot Credit allocation now quantified at 1,000 per user/month

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