Dynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close)
What happened
Between the Apr 22, 2026 and Jun 29, 2026 captures of Microsoft's pricing page, Pulse recorded one change: Added Sales Opportunity Agent, Sales Research Agent, and Sales Close Agent (Preview) to Professional/Enterprise/Premium plans; existing Sales Qualification Agent access now Included (previously required separately-purchased Copilot Credits); Premium's Copilot Credit allocation quantified at 1,000 per user/month. In detail: Added 3 new AI sales agents (Sales Opportunity Agent, Sales Research Agent, Sales Close Agent (Preview)) to Professional/Enterprise/Premium plans; existing Sales Qualification Agent access changed from requiring separately-purchased Copilot Credits to Included; Premium's Copilot Credit allocation now quantified at 1,000 per user/month. Pulse files it as a product change (feature added) with an upward direction. The current page lists Dynamics 365 Sales Professional at $65, Dynamics 365 Sales Enterprise Edition at $105 and Dynamics 365 Sales Premium at $150.
It lands 59 days after Microsoft's previous change, "Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent" (May 5, 2026). Microsoft has been tracked since 2024-11-16.
In the same window IBM, Adobe, Google and Salesforce also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Premium · FeatureChanged
Beforerequiring separately-purchased Copilot Credits
AfterIncluded
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Premium | Feature | requiring separately-purchased Copilot Credits | Included | Changed |
Values as written on Microsoft's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Microsoft's pricing page (microsoft.com) from Apr 22, 2026 and Jun 29, 2026; the change is marked around the middle of the page, where "requiring separately-purchased Copilot Credits" becomes "Included".
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The two full-page captures with this change marked up are free with an account.
Microsoft, the last 90 days
Full history- Jul 3, 2026improvedDynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close) · this change
- May 5, 2026improvedMicrosoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent
Across Business Operations in the same window
All Business Operations changes- IBMJul 3IBM Maas360: 30% first-year promotional discount removed
- AdobeJul 3Adobe Creativecloud CC: added Firefly Pro Plus + Acrobat Express, cut Stock AI Studio price + 2 more
- GoogleJul 3Google Workspace: new Workspace Studio feature; AI Ultra Access dropped
- SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
Questions about this change
Did Microsoft raise prices in June 2026?
No list-price increase was recorded between Apr 22, 2026 and Jun 29, 2026. The change Pulse detected was a product change: feature added.
What changed on Microsoft's pricing page between Apr 22, 2026 and Jun 29, 2026?
Premium feature: requiring separately-purchased Copilot Credits → Included, changed. Pulse compared the captures it took on Apr 22, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Microsoft change its pricing?
Pulse recorded 1 other pricing-page change for Microsoft in the 90 days before this one; the previous change was "Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent" on May 5, 2026; Microsoft has been tracked since 2024-11-16.
