India-based helpdesk platform founded in 2018. Private. Operates in the customer support and service market. Serves small businesses and e-commerce teams with email ticketing, live chat, and social media support.
Entry price
$40
Pro · /user/mo
Plans tracked
1
no add-ons
Pricing changes
2
Latest Jul 3, 2026
Pricing model
Subscription
No free tier
Pricing Change History
2 changes20262 changes
Q2 2026
Price increase
QuarterlyPublished Jul 3, 2026
HelpNinja: Pro plan price increase ($19→$40/user/month)
Pro plan price increased from $19/user/month to $40/user/month
Quarterly roll-up · includes Apr 6 weekly
Week 15 · Apr 6, 2026
Price increase
WeeklyHelpNinja doubles Pro plan pricing to $40 per user per month
Pro plan price increased from $19 to $40 per user per month, a 110% increase.
Research HelpNinja's pricing with the Pulse Agent
Ask anything about HelpNinja's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Pro | $40 /user/mo |
Company Facts
Free tierNo
Employees1-10
Tracked sinceFeb 28, 2026
Pricing last seenJul 3, 2026
Websitehelpninja.com
How HelpNinja compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
D Drift | Contact | Jul 2, 2026 |
T Tidio | $24.17 /mo, billed annually | Jul 20, 2026 |
K Kayako | $1 per resolved ticket | — |
HelpNinja pricing FAQ
- How much does HelpNinja cost?
- HelpNinja pricing starts at $40/user/mo on Pro.
- Does HelpNinja have a free plan?
- No. HelpNinja does not list a free tier; paid plans start at $40/user/mo on Pro.
- What pricing model does HelpNinja use?
- HelpNinja uses subscription pricing across 1 plan.
- When did HelpNinja last change its pricing?
- Jul 3, 2026: HelpNinja: Pro plan price increase ($19→$40/user/month).
- How often has HelpNinja changed its pricing?
- Pulse has recorded 2 pricing changes for HelpNinja since it started tracking on Feb 28, 2026; the pricing page was last captured on Jul 3, 2026.