Canopy Unveils Client Engagement Platform at $150/mo for Unlimited Users, Boosting Client Capacity to 2,500
What happened
Between the Jul 1, 2024 and Oct 1, 2024 captures of Canopy's pricing page, Pulse recorded 5 changes: Client Engagement Platform base pricing revealed at $150/mo for unlimited users; Client Engagement Platform base client capacity increased from 250 to 2,500 clients included; Workflow module decreased from $35/user/month to $32/user/month; Document Management module decreased from $40/user/month to $36/user/month; Time & Billing module decreased from $25/user/month to $22/user/month. Pulse files it as a pricing change (price revealed, limit increase, price decrease) with a downward direction. Pulse's latest capture (Sep 28, 2026) lists Standard at $74, Plus at $109, Premium at $149, Knowledge-Based Authentication (KBA) at $1.25 per KBA credit and Smart Intake at $11 per client credit.
Canopy's previous recorded change was "Canopy Simplifies Collection Cases Add-on Pricing Description" (Q1 2024). Before that Pulse recorded "Canopy Reduces Free Client Limit from 500 to 250 Contacts, Renames Base Platform to Client Engagement" (Dec 2023). Canopy has been tracked since 2023-11-14.
In the same window HubSpot, Copper and Zoho also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Price visibilityRevealedPrice hiddenPrice listed
- — · Limit+900%2502,500
- — · Price−9%$35/user/month$32/user/month
- — · Price−10%$40/user/month$36/user/month
- — · Price−12%$25/user/month$22/user/month
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Price visibility | Price hidden | Price listed | Revealed |
| — | Limit | 250 | 2,500 | +900% |
| — | Price | $35/user/month | $32/user/month | −9% |
| — | Price | $40/user/month | $36/user/month | −10% |
| — | Price | $25/user/month | $22/user/month | −12% |
Values as written on Canopy's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Canopy's pricing page (getcanopy.com) from Jul 1, 2024 and Oct 1, 2024; the change is marked on the page, where price reads $35/user/month and then $32/user/month.
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Canopy, pricing history
Full history- Jan 10, 2026packagingCanopy Introduces Client Credit-Based Pricing for Engagements and Smart Intake Add-Ons, Simplifies Tax Resolution Pricing to Annual Billing Only
- Q3 2025packagingCanopy Introduces Collection Cases Add-on at $100, Enhancing Collections Management Capabilities
- Q1 2025packagingCanopy Introduces Capacity Planning Report PRO and Staff Utilization Report PRO in Workflow Module
- Q3 2024decreaseCanopy Unveils Client Engagement Platform at $150/mo for Unlimited Users, Boosting Client Capacity to 2,500 · this change
- Q1 2024packagingCanopy Simplifies Collection Cases Add-on Pricing Description
- Dec 2023packagingCanopy Reduces Free Client Limit from 500 to 250 Contacts, Renames Base Platform to Client Engagement
Across Business Operations in the same window
All Business Operations changes- HubSpotJan 11HubSpot Suite Starter Reduces Starter Customer Platform Price by 40% to $9/mo, Enhancing Accessibility for New Customers
- CopperJan 11Copper Sales Opportunities Feature Removed from Basic Plan, Now Requires Professional or Higher
- ZohoJan 11Zoho Sprints Premier Plan Enhances Features with New Layout Rules Addition
Questions about this change
Did Canopy raise prices in October 2024?
No — prices went down. Between Jul 1, 2024 and Oct 1, 2024 Canopy's pricing page showed 3 price cuts: $35/user/month → $32/user/month (−9%); $40/user/month → $36/user/month (−10%); $25/user/month → $22/user/month (−12%).
What changed on Canopy's pricing page between Jul 1, 2024 and Oct 1, 2024?
Price visibility: Price hidden → Price listed, revealed; limit: 250 → 2,500 (+900%); price: $35/user/month → $32/user/month (−9%); price: $40/user/month → $36/user/month (−10%); price: $25/user/month → $22/user/month (−12%). Pulse compared the captures it took on Jul 1, 2024 and Oct 1, 2024; the before/after table above lists each item as written on the page.
How often does Canopy change its pricing?
Pulse recorded 0 other pricing-page changes for Canopy in the 90 days before this one; the previous change was "Canopy Simplifies Collection Cases Add-on Pricing Description" in Q1 2024; Canopy has been tracked since 2023-11-14.