Packaging change·Apr 13 → Apr 20, 2026·Week 17, 2026·Sales & Customer Relationship Management (CRM)
Chilipiper elevates Chat to standalone tier at $30/user/month
What changed
Package change
Chat product promoted from hidden Concierge sub-section to a standalone pricing tab ($30/user/month + $1,000/month platform fee); Demand Conversion Platform bundle updated to explicitly include Chat.
Before and after
Apr 13, 2026 vs Apr 20, 2026Pulse.
100%
What changed
Chat product promoted from hidden Concierge sub-section to a standalone pricing tab ($30/user/month + $1,000/month platform fee); Demand Conversion Platform bundle updated to explicitly include Chat.
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Week 16, 2026 · Chilipiper folds Chat into Concierge, simplifies pricing lineupChilipiper bundles AI agents into new seat-inclusive pricing tiers · Week 18, 2026
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