Aircall: AI Voice Agents pricing restructured ($0.49→$0.29/min) + 2 more changes
What happened
Between the Nov 2, 2026 and Nov 9, 2026 captures of Aircall's pricing page, Pulse recorded 3 changes: AI Voice Agents usage pricing retiered from 500/2,500/10,000+/50,000 min bundles to 1,000/3,500/10,000 min bundles, pay-as-you-go cut from $0.49/min to flat $0.29/min, bundles now require annual commitment. AI Voice Agents standalone minimum price decreased from $100/month to $99/month. Analytics+ add-on description updated — added custom dashboards and scheduled API exports, removed mention of per-rep insights (heat maps and unlimited history retained). In detail: AI Voice Agents usage pricing restructured: pay-as-you-go cut from $0.49/min to a flat $0.29/min; bundles changed from 500/2,500/10,000+ min to 1,000/3,500/10,000 min, now requiring an annual commitment. Pulse files it as a pricing change (price decrease, feature change, packaging change) with a downward direction. The current page lists Essentials at $30, Professional at $50, AI Voice Agents at $99, Aircall for Salesforce Voice at $30 and WhatsApp in Aircall at $10.
It lands 21 days after Aircall's previous change, "Aircall adds $0.03 Number Reputation Dashboard to flag spam-labeled numbers" (Oct 18, 2026). Before that Pulse recorded "Aircall: Custom→Enterprise rename + AI Voice Agents plan ($100/mo min)" (Sep 27, 2026). Aircall has been tracked since 2023-11-14.
In the same window Ringcentral, Genesys, Microsoft and Twilio also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- −1%AI Voice AgentsPrice$100/month$99/month
- Removed—Feature
Beforemention of per-rep insights
AfterNot listed
- ChangedAI Voice AgentsPackaging$0.49/mina flat $0.29/min
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AI Voice Agents | Price | $100/month | $99/month | −1% |
| — | Feature | mention of per-rep insights | Not listed | Removed |
| AI Voice Agents | Packaging | $0.49/min | a flat $0.29/min | Changed |
Values as written on Aircall's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Aircall's pricing page (aircall.io) from Nov 2, 2026 and Nov 9, 2026; the change is marked near the top of the page, where ai voice agents price reads $100/month and then $99/month.
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The two full-page captures with this change marked up are free with an account.
Aircall, the last 90 days
Full historyDates are the day each change was detected, Eastern time.
- Nov 8, 2026Price decreaseAircall: AI Voice Agents pricing restructured ($0.49→$0.29/min) + 2 more changes This change
- Oct 18, 2026PackagingAircall adds $0.03 Number Reputation Dashboard to flag spam-labeled numbers
- Sep 27, 2026PackagingAircall: Custom→Enterprise rename + AI Voice Agents plan ($100/mo min)
Across CRM in the same window
All CRM changes- RingcentralNov 9Ringcentral launches Ultra plan at $45/user, AI Receptionist now an add-on
- GenesysNov 2Genesys renames AI tokens to Experience Units in fair-use terms
- MicrosoftOct 26Microsoft Microsoft365 365 rewrites Copilot AI bullets, drops webinars line from Teams
- TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
Questions about this change
Did Aircall raise prices in November 2026?
No — prices went down. Between Nov 2, 2026 and Nov 9, 2026 UTC Aircall's pricing page showed 1 price cut: AI Voice Agents: $100/month → $99/month (−1%).
What changed on Aircall's pricing page between Nov 2, 2026 and Nov 9, 2026 UTC?
AI Voice Agents price: $100/month → $99/month (−1%); feature removed: mention of per-rep insights; AI Voice Agents packaging: $0.49/min → a flat $0.29/min, changed. Pulse compared the captures it took on Nov 2, 2026 and Nov 9, 2026 UTC; the before/after table above lists each item as written on the page.
How often does Aircall change its pricing?
Pulse recorded 2 other pricing-page changes for Aircall in the 90 days before this one; the previous change was "Aircall adds $0.03 Number Reputation Dashboard to flag spam-labeled numbers" on Oct 18, 2026; Aircall has been tracked since 2023-11-14.