Zoom Raises Workplace Pro Price, Adds Phone to Basic Plan
What happened
Between the Feb 23, 2026 and Mar 2, 2026 captures of Zoom's pricing page, Pulse recorded 2 changes: Phone / VoIP calling added to Workplace Basic plan highlights section, now shown as an included feature alongside Meetings, AI Companion, and Team Chat; Workplace Pro plan price increased from $13.33 to $14.16/user/month (billed annually). Annual billing discount reduced from Save up to 21% to Save up to 16%. Pulse files it as a pricing change (feature added, price increase) with an upward direction. Pulse's latest capture (Oct 26, 2026) lists Workplace Pro at $14.16, Workplace Business at $18.33, ZoomMate at $20, Large Meeting at $50 and Cloud Storage at $10.
Zoom's previous recorded change was "Zoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans" (Mar 6, 2026). Before that Pulse recorded "Zoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul" (Feb 23, 2026), "Zoom Hikes Custom AI Companion Add-On Price 67% to $20/Month" (Week 7, 2026) and "Zoom raises Custom AI Companion price from $12 to $20 per month" (Feb 10, 2026). Zoom has been tracked since 2023-11-15.
In the same window Slack, Microsoft and Ringcentral also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Workplace Basic · FeatureAddedNo Phone / VoIP callingPhone / VoIP calling
- Workplace Pro · Price+6%$13.33$14.16/user/month
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Workplace Basic | Feature | No Phone / VoIP calling | Phone / VoIP calling | Added |
| Workplace Pro | Price | $13.33 | $14.16/user/month | +6% |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Feb 23, 2026 and Mar 2, 2026; the change is marked near the top of the page, where workplace pro price reads $13.33 and then $14.16/user/month.
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The two full-page captures with this change marked up are free with an account.
Zoom, the last 90 days
Full history- Week 11, 2026improvedZoom Unlocks Unlimited AI Note-Taking Across All Meeting Platforms
- Week 11, 2026improvedZoom Phone adds unlimited AI note-taking across all meeting platforms
- Week 11, 2026improvedZoom Scheduler adds unlimited AI note-taking across all meeting platforms
- Week 10, 2026improvedZoom Raises Workplace Pro Price, Adds Phone to Basic Plan · this change
- Mar 6, 2026improvedZoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans
- Mar 6, 2026packagingZoom Scheduler Caps Whiteboard and Clips Limits on Scheduler Plans
- Feb 23, 2026packagingZoom Phone rebrands top tier as 'Workplace Basic' in plan overhaul
- Week 7, 2026packagingZoom Hikes Custom AI Companion Add-On Price 67% to $20/Month
- Feb 10, 2026increaseZoom raises Custom AI Companion price from $12 to $20 per month.
- Feb 10, 2026increaseZoom Scheduler raises Custom AI Companion price by 66.7% to $20/month.
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changesQuestions about this change
Did Zoom raise prices in March 2026?
Yes. Pulse captured Zoom's pricing page on Feb 23, 2026 and again on Mar 2, 2026 and recorded 1 price increase: Workplace Pro: $13.33 → $14.16/user/month (+6%).
What changed on Zoom's pricing page between Feb 23, 2026 and Mar 2, 2026?
Workplace Basic feature: No Phone / VoIP calling → Phone / VoIP calling, added; Workplace Pro price: $13.33 → $14.16/user/month (+6%). Pulse compared the captures it took on Feb 23, 2026 and Mar 2, 2026; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 8 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Phone Adds VoIP Calling Across All Unlimited and Plus Plans" on Mar 6, 2026; Zoom has been tracked since 2023-11-15.