Zoom Enhances Pro Plan with Unlimited AI Companion Use and Cross-Platform Availability
What happened
Between the Oct 5, 2025 and Jan 2, 2026 captures of Zoom's pricing page, Pulse recorded 8 changes: AI Companion added to Basic (free) plan with limited in-meeting use; Mail feature in Pro plan simplified - changed from 'Zoom Mail or Gmail/Outlook' to 'Zoom Mail' only; Tasks feature enhanced in Basic plan - description changed from 'Manual entry' to 'Surface, manage, and complete tasks'; Calendar feature in Pro plan simplified - changed from 'Zoom Calendar or Google/Microsoft sync' to 'Zoom Calendar' only; AI Companion description expanded in Pro plan to emphasize unlimited in-meeting use and cross-platform availability; Hub feature description in Basic plan changed from 'Basic' to 'One place for your Zoom files'; Extras section in Business plan expanded to explicitly list security and admin features including SSO, managed domains, multi-region storage, device management, information barriers, and archival/DLP APIs; Scheduler feature in Business plan - description changed from 'All features' to 'Let others book time with you easily'. Pulse files it as a product change (feature added, feature change) with an upward direction. Pulse's latest capture (Sep 28, 2026) lists Workplace Pro at $14.16, Workplace Business at $18.33, ZoomMate at $20, Large Meeting at $50 and Cloud Storage at $10.
Zoom's previous recorded change was "Zoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users" (Q4 2025). Zoom has been tracked since 2023-11-15.
In the same window Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAddedNo AI CompanionAI Companion
- Pro · FeatureReworded
BeforeZoom Mail or Gmail/Outlook
AfterZoom Mail
- Basic · FeatureReworded
BeforeManual entry
AfterSurface, manage, and complete tasks
- Pro · FeatureReworded
BeforeZoom Calendar or Google/Microsoft sync
AfterZoom Calendar
- Pro · FeatureFeature change
AI Companion description expanded in Pro plan to emphasize unlimited in-meeting use and cross-platform availability
- Basic · FeatureReworded
BeforeBasic
AfterOne place for your Zoom files
- Business · FeatureFeature change
Extras section in Business plan expanded to explicitly list security and admin features including SSO, managed domains, multi-region storage, device management, information barriers, and archival/DLP APIs
- Business · FeatureReworded
BeforeAll features
AfterLet others book time with you easily
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No AI Companion | AI Companion | Added |
| Pro | Feature | Zoom Mail or Gmail/Outlook | Zoom Mail | Reworded |
| Basic | Feature | Manual entry | Surface, manage, and complete tasks | Reworded |
| Pro | Feature | Zoom Calendar or Google/Microsoft sync | Zoom Calendar | Reworded |
| Pro | Feature | AI Companion description expanded in Pro plan to emphasize unlimited in-meeting use and cross-platform availability | Feature change | |
| Basic | Feature | Basic | One place for your Zoom files | Reworded |
| Business | Feature | Extras section in Business plan expanded to explicitly list security and admin features including SSO, managed domains, multi-region storage, device management, information barriers, and archival/DLP APIs | Feature change | |
| Business | Feature | All features | Let others book time with you easily | Reworded |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Oct 5, 2025 and Jan 2, 2026; the change is marked near the top of the page, where AI Companion now appears.
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Zoom, the last 90 days
Full history- Week 7, 2026packagingZoom Hikes Custom AI Companion Add-On Price 67% to $20/Month
- Feb 10, 2026increaseZoom raises Custom AI Companion price from $12 to $20 per month.
- Feb 10, 2026increaseZoom Scheduler raises Custom AI Companion price by 66.7% to $20/month.
- Jan 11, 2026improvedZoom Enhances Pro Plan with Unlimited AI Companion Use and Cross-Platform Availability · this change
- Q4 2025improvedZoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users
- Q4 2025packagingZoom Rooms Removes Cloud Recording and Transcription Feature from Meetings Section
- Jan 14, 2026packagingZoom Scheduler Removes Monthly Scheduler Option, Promotes Annual Billing with Up to 16% Discount
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
- SlackJan 10Slack Introduces AI Add-On for Enterprise Grid Plans, Enhancing Collaboration with New Features
- SlackJan 10Slack Enhances Enterprise Grid with Built-in Directory for Seamless Team Member Search
- SlackJan 10Slack Introduces Advanced AI Tier in Business+ Plan, Enhancing AI Capabilities Across All Pricing Plans
- SlackJan 10Slack Free Plan Now Offers Unlimited Workflows, Enhancing Accessibility and Functionality for Users
Questions about this change
Did Zoom raise prices in January 2026?
No list-price increase was recorded between Oct 5, 2025 and Jan 2, 2026. The change Pulse detected was a product change: feature added, feature change.
What changed on Zoom's pricing page between Oct 5, 2025 and Jan 2, 2026?
Feature: No AI Companion → AI Companion, added; Pro feature: Zoom Mail or Gmail/Outlook → Zoom Mail, reworded; Basic feature: Manual entry → Surface, manage, and complete tasks, reworded; Pro feature: Zoom Calendar or Google/Microsoft sync → Zoom Calendar, reworded; AI Companion description expanded in Pro plan to emphasize unlimited in-meeting use and cross-platform availability; Basic feature: Basic → One place for your Zoom files, reworded; Extras section in Business plan expanded to explicitly list security and admin features including SSO, managed domains, multi-region storage, device management, information barriers, and archival/DLP APIs; Business feature: All features → Let others book time with you easily, reworded. Pulse compared the captures it took on Oct 5, 2025 and Jan 2, 2026; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 2 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Phone Introduces $10/user/month Metered Plan for US & CA, Expanding Options for Users" in Q4 2025; Zoom has been tracked since 2023-11-15.