Packaging change·Oct 5 → Oct 12, 2026·Oct 12, 2026·Sales & Customer Relationship Management (CRM)

SugarCRM hikes prices, drops 15-user minimum, adds Precision+ AI tier

Plans renamed to Standard+/Advanced+/Premier+ with price hikes ($59->$68, $85->$98, $135->$155); 15-user minimum removed; new Precision+ (Sugar Predict) tier & $20/mo Sugar Connect+ add-on added.; Legacy features (Lead/Quote/Activity mgmt, Sugar Intelligence) condensed; new AI features (AI Summaries, Sugar Cube, Smart Prompts, Forecasting) added to Advanced+; Predict unbundled into Precision+ tier

SugarCRMPackagingFeature changePackage change

What changed

Feature change

Legacy features (Lead/Quote/Activity mgmt, Sugar Intelligence) condensed; new AI features (AI Summaries, Sugar Cube, Smart Prompts, Forecasting) added to Advanced+; Predict unbundled into Precision+ tier.

Package change

Plans renamed to Standard+/Advanced+/Premier+ with price hikes ($59->$68, $85->$98, $135->$155); 15-user minimum removed; new Precision+ (Sugar Predict) tier & $20/mo Sugar Connect+ add-on added.

Before and after

Oct 5, 2026 vs Oct 12, 2026

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