SugarCRM hikes prices, drops 15-user minimum, adds Precision+ AI tier
What happened
Between the Oct 5, 2026 and Oct 12, 2026 captures of SugarCRM's pricing page, Pulse recorded 2 changes: Plans renamed to Standard+/Advanced+/Premier+ with price hikes ($59->$68, $85->$98, $135->$155); 15-user minimum removed; new Precision+ (Sugar Predict) tier & $20/mo Sugar Connect+ add-on added; Legacy features (Lead/Quote/Activity mgmt, Sugar Intelligence) condensed; new AI features (AI Summaries, Sugar Cube, Smart Prompts, Forecasting) added to Advanced+; Predict unbundled into Precision+ tier. Pulse files it as a packaging change (feature change, package change) with a neutral direction. Pulse's latest capture (Nov 2, 2026) lists Standard+ at $68, Enterprise at $85, Advanced+ at $98, Premier+ at $155 and Sugar Connect+ at $20.
This is the first pricing-page change Pulse has recorded for SugarCRM. SugarCRM has been tracked since 2026-05-26.
In the same window Salesforce, Microsoft, HubSpot and Pipedrive also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Advanced+ · FeatureFeature change
Legacy features (Lead/Quote/Activity mgmt, Sugar Intelligence) condensed; new AI features (AI Summaries, Sugar Cube, Smart Prompts, Forecasting) added to Advanced+; Predict unbundled into Precision+ tier.
- Standard+, Advanced+, Premier+ · Packaging+15%$59$68
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Advanced+ | Feature | Legacy features (Lead/Quote/Activity mgmt, Sugar Intelligence) condensed; new AI features (AI Summaries, Sugar Cube, Smart Prompts, Forecasting) added to Advanced+; Predict unbundled into Precision+ tier. | Feature change | |
| Standard+, Advanced+, Premier+ | Packaging | $59 | $68 | +15% |
Values as written on SugarCRM's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of SugarCRM's pricing page (www.sugarcrm.com) from Oct 5, 2026 and Oct 12, 2026; the change is marked near the top of the page, where standard+, advanced+, premier+ packaging reads $59 and then $68.
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The two full-page captures with this change marked up are free with an account.
Across CRM in the same window
All CRM changes- SalesforceOct 12Salesforce Government Cloud renames FedRAMP levels, drops CRM Analytics Plus tile
- MicrosoftOct 12Microsoft Teams Home cuts Family and Premium storage from 6 TB to 2 TB shared
- HubSpotSep 21HubSpot Service Enterprise drops AI transcript enrichment from Enterprise plan
- PipedriveAug 5Pipedrive: Projects add-on price increase ($6.67→$16)
Questions about this change
Did SugarCRM raise prices in October 2026?
No list-price increase was recorded between Oct 5, 2026 and Oct 12, 2026. The change Pulse detected was a packaging change: feature change, package change.
What changed on SugarCRM's pricing page between Oct 5, 2026 and Oct 12, 2026?
Legacy features (Lead/Quote/Activity mgmt, Sugar Intelligence) condensed; new AI features (AI Summaries, Sugar Cube, Smart Prompts, Forecasting) added to Advanced+; Predict unbundled into Precision+ tier; Standard+, Advanced+, Premier+ packaging: $59 → $68 (+15%). Pulse compared the captures it took on Oct 5, 2026 and Oct 12, 2026; the before/after table above lists each item as written on the page.
How often does SugarCRM change its pricing?
Pulse recorded 0 other pricing-page changes for SugarCRM in the 90 days before this one; SugarCRM has been tracked since 2026-05-26.
