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HomeRingcentralAll changesAI Conversation Expert → Conversational Intelligence
Ringcentral
Pricing changeDiscount changeMar 30 → Jun 29, 2026

Ringcentral pushes annual savings, rebrands AI add-on as Conversational…

Detected Jul 4, 2026Collaboration & ProductivityDirection: neutral
The changeAI Conversation Expert reworded
BeforeMar 30AI Conversation Expert
AfterJun 29Conversational Intelligence
reworded
1 change2 capturesMar 30, 2026 → Jun 29, 2026Includes the week of May 18first seen May 25

What happened

Between the Mar 30, 2026 and Jun 29, 2026 captures of Ringcentral's pricing page, Pulse recorded one change: Added a new 'Save up to 33% by paying annually' headline to the RingEX section; also renamed the $80 add-on from 'AI Conversation Expert' to 'Conversational Intelligence' (price unchanged). Pulse files it as a pricing change (discount change) with a neutral direction. Pulse's latest capture (Nov 9, 2026) lists Core at $20, Advanced at $25, Ultra at $35, Business SMS Booster at $25 and Call Queues Booster at $35.

This quarterly roll-up includes the change Pulse first recorded in a shorter period: "Ringcentral promotes 33% annual savings on RingEX pricing page" (week of May 18, 2026, saved May 25, 2026). It is the same change, not a new one. Before that, Ringcentral's previous recorded change was "Ringcentral Offers Up to 12 Months Free for Small Businesses" (Mar 11, 2026). Ringcentral has been tracked since 2024-10-01.

In the same window Microsoft, Genesys and Zoom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • —Discount
    Reworded

    BeforeAI Conversation Expert

    AfterConversational Intelligence

Values as written on Ringcentral's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Ringcentral's pricing page (ringcentral.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where "AI Conversation Expert" becomes "Conversational Intelligence".

Sign in to see the evidence

The two full-page captures with this change marked up are free with an account.

Ringcentral, the last 90 days

Full history
  1. Nov 9, 2026PackagingRingcentral launches Ultra plan at $45/user, AI Receptionist now an add-on
  2. Nov 1, 2026PackagingRingcentral cuts max annual-payment savings on Canadian RingEX to 25%
  3. Jul 6, 2026PackagingRingCentral pulls 12-month-free promo for switchers under 400 employees
  4. Jul 4, 2026Discount changeRingcentral pushes annual savings, rebrands AI add-on as Conversational… This change
  5. May 25, 2026PackagingRingcentral promotes 33% annual savings on RingEX pricing page

Across Collaboration & Productivity in the same window

All Collaboration & Productivity changes
  1. MicrosoftJul 3Dynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close)
  2. GenesysJul 3Genesys: BYOI add-on availability restricted to CX3 only
  3. ZoomJun 23Zoom Phone adds Custom Avatars AI add-on at $22/month to Workplace

Questions about this change

Did Ringcentral raise prices in June 2026?

No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a pricing change: discount change.

What changed on Ringcentral's pricing page between Mar 30, 2026 and Jun 29, 2026?

Discount: AI Conversation Expert → Conversational Intelligence, reworded. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.

How often does Ringcentral change its pricing?

This quarterly roll-up includes the change Pulse first recorded in the week of May 18, 2026 (saved May 25, 2026), not a new one; Pulse recorded 0 other pricing-page changes for Ringcentral in the 90 days before this one; the previous change was "Ringcentral Offers Up to 12 Months Free for Small Businesses" on Mar 11, 2026; Ringcentral has been tracked since 2024-10-01.