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HomeRingcentralAll changesAI Conversation Expert → Conversational Intelligence
RingcentralPricing change · Discount change · Mar 30 → Jun 29, 2026

Ringcentral pushes annual savings, rebrands AI add-on as Conversational Intel...

Verified Jul 4, 2026Collaboration & ProductivityDirection: neutral
The changeAI Conversation Expert — reworded.
Before · Mar 30AI Conversation Expert
After · Jun 29Conversational Intelligence
reworded
1 change2 capturesMar 30, 2026 → Jun 29, 2026

What happened

Between the Mar 30, 2026 and Jun 29, 2026 captures of Ringcentral's pricing page, Pulse recorded one change: Added a new 'Save up to 33% by paying annually' headline to the RingEX section; also renamed the $80 add-on from 'AI Conversation Expert' to 'Conversational Intelligence' (price unchanged). Pulse files it as a pricing change (discount change) with a neutral direction. Pulse's latest capture (Jul 6, 2026) lists Core at $30, Advanced at $35, Ultra at $45, RingCentral Rooms at $49 and AI Receptionist at $55.

It lands 40 days after Ringcentral's previous change, "Ringcentral promotes 33% annual savings on RingEX pricing page" (May 25, 2026). Ringcentral has been tracked since 2024-10-01.

In the same window Microsoft, Genesys and Zoom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • — · DiscountReworded

    BeforeAI Conversation Expert

    AfterConversational Intelligence

Values as written on Ringcentral's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Ringcentral's pricing page (ringcentral.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where "AI Conversation Expert" becomes "Conversational Intelligence".

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The two full-page captures with this change marked up are free with an account.

Ringcentral, the last 90 days

Full history
  1. Jul 6, 2026packagingRingCentral pulls 12-month-free promo for switchers under 400 employees
  2. Jul 4, 2026packagingRingcentral pushes annual savings, rebrands AI add-on as Conversational Intel... · this change
  3. May 25, 2026packagingRingcentral promotes 33% annual savings on RingEX pricing page

Across Collaboration & Productivity in the same window

All Collaboration & Productivity changes
  1. MicrosoftJul 3Dynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close)
  2. GenesysJul 3Genesys: BYOI add-on availability restricted to CX3 only
  3. ZoomJun 23Zoom Phone adds Custom Avatars AI add-on at $22/month to Workplace

Questions about this change

Did Ringcentral raise prices in June 2026?

No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a pricing change: discount change.

What changed on Ringcentral's pricing page between Mar 30, 2026 and Jun 29, 2026?

Discount: AI Conversation Expert → Conversational Intelligence, reworded. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.

How often does Ringcentral change its pricing?

Pulse recorded 1 other pricing-page change for Ringcentral in the 90 days before this one; the previous change was "Ringcentral promotes 33% annual savings on RingEX pricing page" on May 25, 2026; Ringcentral has been tracked since 2024-10-01.