Short Hills, NJ-based customer service CRM company founded 2015. Private. Operates in the customer experience software market. Serves support teams with omnichannel messaging, unified customer views, and AI-powered automation.
Plans tracked
2
3 add-ons
Pricing changes
0
None published yet
Pricing model
Subscription + usage
No free tier
Pricing Change History
0 changesNo tracked pricing changes yet. New changes land here automatically.
Current plans
Checked
| Plan | Price |
|---|---|
| Enterprise | Contact |
| Ultimate | Contact |
| AI Agents for CustomersAdd-on | $0.60 per engaged conversation |
| AI Agents for RepsAdd-on | $40 /user/mo |
| HIPAA ComplianceAdd-on | $25 /user/mo |
Company Facts
Free tierNo
Employees101-1000
Sep 9, 2026
Last checked
Websitewww.kustomer.com
How Kustomer compares with its peers
| Company | Entry price |
|---|---|
Z ZendeskLast change: Jun 29, 2026 | $19 /agent/mobilled annually |
S SalesforceLast change: Oct 26, 2026 | $25 /user/mobilled annually |
I IntercomLast change: Oct 21, 2026 | $29 /seat/mobilled annually + usage |
H HubSpotLast change: Nov 9, 2026 | $7 /seat/mobilled annually |
G GorgiasLast change: Sep 7, 2026 | $10 /mo |
H HelpshiftNo changes logged | Contact |
Kustomer pricing FAQ
- How much does Kustomer cost?
- Kustomer does not publish list prices — its 2 plans are quote-based.
- Does Kustomer have a free plan?
- No. Kustomer does not list a free tier.
- What pricing model does Kustomer use?
- Kustomer uses subscription + usage pricing across 2 plans.
- What does “tracked since” mean?
- It's the date of the first saved copy of the pricing page that Pulse checked for changes against a later copy. For a few companies we hold older copies that Pulse never checked for changes, and those don't change this date. If Pulse has never checked two copies, it's the date of the first saved copy.