Hiver: new AI Agents add-on (Contact Sales) launched across all plans
What happened
Between the Aug 10, 2026 and Aug 17, 2026 captures of Hiverhq's pricing page, Pulse recorded one change: New standalone "AI Agents" section added below the Growth/Pro/Elite plan cards, marked ALL PLANS, with its own feature list (setup in minutes, omnichannel, cross-tool actions, configurable guardrails, self-improving agents, human-in-the-loop) and a Contact Sales CTA. In detail: New 'AI Agents' section added below the plan cards, positioned as available across all plans, with its own feature list (setup, omnichannel, cross-tool actions, guardrails, self-improving agents, human-in-the-loop) and a Contact Sales CTA. Pulse files it as a packaging change (new add-on) with an upward direction. Pulse's latest capture (Aug 24, 2026) lists Growth at $25, Pro at $55 and Elite at $85.
It lands 7 days after Hiverhq's previous change, "Hiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured" (Aug 10, 2026). Before that Pulse recorded "Hiver: Voice add-on pricing revealed ($30/user/month)" (Aug 3, 2026), "Hiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access" (Jul 6, 2026) and "Hiverhq shifts focus to omnichannel platform, adds voice calling" (Jun 22, 2026). Hiverhq has been tracked since 2023-11-14.
In the same window Squarespace, Shopify, BigCommerce and Lightspeed also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- All plans · Add-onAddedNo below the plan cardsbelow the plan cards
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| All plans | Add-on | No below the plan cards | below the plan cards | Added |
Values as written on Hiverhq's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Hiverhq's pricing page (hiverhq.com) from Aug 10, 2026 and Aug 17, 2026; the change is marked near the top of the page, where below the plan cards now appears.
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The two full-page captures with this change marked up are free with an account.
Hiverhq, the last 90 days
Full history- Aug 24, 2026packagingHiver renames AI Operating Procedures to Skills, redesigns AI Agents panel
- Aug 17, 2026packagingHiver: new AI Agents add-on (Contact Sales) launched across all plans · this change
- Aug 10, 2026packagingHiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured
- Aug 3, 2026packagingHiver: Voice add-on pricing revealed ($30/user/month)
- Jul 6, 2026improvedHiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access
- Jun 22, 2026packagingHiverhq shifts focus to omnichannel platform, adds voice calling
- Jun 1, 2026packagingHiverhq splits pricing into Gmail and Omni product pages
- May 29, 2026packagingHiverhq drops Voice and WhatsApp from Pro plan channel list
Across CRM in the same window
All CRM changes- SquarespaceAug 11Squarespace: Premium tier now lists specific benefits (CSM, SSO/SOC2 Type II)
- ShopifyAug 11Shopify: MB WAY and Bizum payment methods added
- BigCommerceJun 10BigCommerce rebrands plans, adds GMV overages and drops phone support
- LightspeedMay 25Lightspeed slashes card-present rate from 2.6% to 1.5% across all plans
Questions about this change
Did Hiverhq raise prices in August 2026?
No list-price increase was recorded between Aug 10, 2026 and Aug 17, 2026. The change Pulse detected was a packaging change: new add-on.
What changed on Hiverhq's pricing page between Aug 10, 2026 and Aug 17, 2026?
All plans add-on: No below the plan cards → below the plan cards, added. Pulse compared the captures it took on Aug 10, 2026 and Aug 17, 2026; the before/after table above lists each item as written on the page.
How often does Hiverhq change its pricing?
Pulse recorded 6 other pricing-page changes for Hiverhq in the 90 days before this one; the previous change was "Hiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured" on Aug 10, 2026; Hiverhq has been tracked since 2023-11-14.
