Hiver renames AI Operating Procedures to Skills, redesigns AI Agents panel
What happened
Between the Aug 17, 2026 and Aug 24, 2026 captures of Hiverhq's pricing page, Pulse recorded one change: Growth's 'AI Operating Procedures' feature is now called 'Skills' with the same description, and the AI Agents (all plans) panel was redesigned into 4 described highlights. Prices, plans, and entitlements are unchanged. In detail: Growth's 'AI Operating Procedures' feature renamed to 'Skills' (identical description; the '(Coming soon)' tag was also dropped in the full feature table). The AI Agents (all plans) panel was redesigned from a 6-item checkmark list into 4 described highlights, and its 'Contact Sales' CTA was removed. No plan, price, or entitlement changed. Pulse files it as a product change (positioning) with a neutral direction. The current page lists Growth at $25, Pro at $55 and Elite at $85.
It lands 7 days after Hiverhq's previous change, "Hiver: new AI Agents add-on (Contact Sales) launched across all plans" (Aug 17, 2026). Before that Pulse recorded "Hiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured" (Aug 10, 2026), "Hiver: Voice add-on pricing revealed ($30/user/month)" (Aug 3, 2026) and "Hiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access" (Jul 6, 2026). Hiverhq has been tracked since 2023-11-14.
In the same window Squarespace, Shopify and BigCommerce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Growth · PositioningRenamed
BeforeGrowth's 'AI Operating Procedures' feature
After'Skills'
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Growth | Positioning | Growth's 'AI Operating Procedures' feature | 'Skills' | Renamed |
Values as written on Hiverhq's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Hiverhq's pricing page (hiverhq.com) from Aug 17, 2026 and Aug 24, 2026; the change is marked near the top of the page, where "Growth's 'AI Operating Procedures' feature" becomes "'Skills'".
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Hiverhq, the last 90 days
Full history- Aug 24, 2026packagingHiver renames AI Operating Procedures to Skills, redesigns AI Agents panel · this change
- Aug 17, 2026packagingHiver: new AI Agents add-on (Contact Sales) launched across all plans
- Aug 10, 2026packagingHiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured
- Aug 3, 2026packagingHiver: Voice add-on pricing revealed ($30/user/month)
- Jul 6, 2026improvedHiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access
- Jun 22, 2026packagingHiverhq shifts focus to omnichannel platform, adds voice calling
- Jun 1, 2026packagingHiverhq splits pricing into Gmail and Omni product pages
Across CRM in the same window
All CRM changesQuestions about this change
Did Hiverhq raise prices in August 2026?
No list-price increase was recorded between Aug 17, 2026 and Aug 24, 2026. The change Pulse detected was a product change: positioning.
What changed on Hiverhq's pricing page between Aug 17, 2026 and Aug 24, 2026?
Growth positioning: Growth's 'AI Operating Procedures' feature → 'Skills', renamed. Pulse compared the captures it took on Aug 17, 2026 and Aug 24, 2026; the before/after table above lists each item as written on the page.
How often does Hiverhq change its pricing?
Pulse recorded 7 other pricing-page changes for Hiverhq in the 90 days before this one; the previous change was "Hiver: new AI Agents add-on (Contact Sales) launched across all plans" on Aug 17, 2026; Hiverhq has been tracked since 2023-11-14.