Hiverhq drops Voice and WhatsApp from Pro plan channel list
What happened
Between the May 18, 2026 and May 25, 2026 captures of Hiverhq's pricing page, Pulse recorded one change: Pro plan channel feature changed from 'Voice, WhatsApp & Portal' to 'Customer Portal' only, removing Voice and WhatsApp channel references from the plan card. Pulse files it as a product change (feature removed) with a downward direction. Pulse's latest capture (Aug 24, 2026) lists Growth at $25, Pro at $55 and Elite at $85.
It lands 56 days after Hiverhq's previous change, "Hiverhq slashes Pro and Elite plan prices by up to 30%" (Apr 3, 2026). Before that Pulse recorded "Hiverhq slashes Pro and Elite annual prices by up to 19%" (Mar 17, 2026). Hiverhq has been tracked since 2023-11-14.
In the same window Squarespace, Shopify, Lightspeed, Wix and BigCommerce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · FeatureRewordedVoice, WhatsApp & PortalCustomer Portal
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Feature | Voice, WhatsApp & Portal | Customer Portal | Reworded |
Values as written on Hiverhq's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Hiverhq's pricing page (hiverhq.com) from May 18, 2026 and May 25, 2026; the change is marked near the top of the page, where "Voice, WhatsApp & Portal" becomes "Customer Portal".
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The two full-page captures with this change marked up are free with an account.
Hiverhq, the last 90 days
Full history- Jul 6, 2026improvedHiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access
- Jun 22, 2026packagingHiverhq shifts focus to omnichannel platform, adds voice calling
- Jun 1, 2026packagingHiverhq splits pricing into Gmail and Omni product pages
- May 29, 2026packagingHiverhq drops Voice and WhatsApp from Pro plan channel list · this change
- Apr 3, 2026decreaseHiverhq slashes Pro and Elite plan prices by up to 30%
- Mar 17, 2026decreaseHiverhq slashes Pro and Elite annual prices by up to 19%
Across CRM in the same window
All CRM changes- SquarespaceMay 25Squarespace cuts mid-tier plan prices by up to 10%
- ShopifyMay 25Shopify Balance earnings rates trimmed across all plans
- LightspeedMay 25Lightspeed slashes card-present rate from 2.6% to 1.5% across all plans
- WixApr 24Wix Slashes 50% Off Core, Business, and Business Elite Plans
- BigCommerceApr 20BigCommerce Restructures Payment Rates and Switches to Monthly Pricing Display
Questions about this change
Did Hiverhq raise prices in May 2026?
No list-price increase was recorded between May 18, 2026 and May 25, 2026. The change Pulse detected was a product change: feature removed.
What changed on Hiverhq's pricing page between May 18, 2026 and May 25, 2026?
Pro feature: Voice, WhatsApp & Portal → Customer Portal, reworded. Pulse compared the captures it took on May 18, 2026 and May 25, 2026; the before/after table above lists each item as written on the page.
How often does Hiverhq change its pricing?
Pulse recorded 2 other pricing-page changes for Hiverhq in the 90 days before this one; the previous change was "Hiverhq slashes Pro and Elite plan prices by up to 30%" on Apr 3, 2026; Hiverhq has been tracked since 2023-11-14.