BigCommerce rebrands plans, adds GMV overages and drops phone support
What happened
Between the Jun 1, 2026 and Jun 8, 2026 captures of BigCommerce's pricing page, Pulse recorded 2 changes: BigCommerce relaunched pricing under new plan names (Standard→Core, Plus→Growth, Pro→Scale, Enterprise→Performance) with a new GMV-based overage model replacing block charges, and an Open Payment Provider Fee replacing processing rate tiers; Phone support removed from the entry-level plan (formerly Standard, now Core): Core plan receives only chat & email support, while phone support is an upcoming add-on. Growth, Scale, and Performance include phone support. Pulse files it as a packaging change (packaging change, feature change). Pulse's latest capture (Nov 9, 2026) lists Core at $29, Growth at $79, Scale at $299 and Performance at $1,499.
It lands 50 days after BigCommerce's previous change, "BigCommerce Restructures Payment Rates and Switches to Monthly Pricing Display" (Apr 20, 2026). Before that Pulse recorded "BigCommerce cuts payment processing fee from 2.89% to 2.59%" (Mar 16, 2026). BigCommerce has been tracked since 2026-02-20.
In the same window Squarespace, Shopify, Adobe, Wix and Salesforce also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Packaging changeCore, Growth, ScalePackaging
BigCommerce relaunched pricing under new plan names (Standard→Core, Plus→Growth, Pro→Scale, Enterprise→Performance) with a new GMV-based overage model replacing block charges, and an Open Payment Provider Fee replacing processing rate tiers.
- RemovedCoreFeaturePhone supportNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Core, Growth, Scale | Packaging | BigCommerce relaunched pricing under new plan names (Standard→Core, Plus→Growth, Pro→Scale, Enterprise→Performance) with a new GMV-based overage model replacing block charges, and an Open Payment Provider Fee replacing processing rate tiers. | Packaging change | |
| Core | Feature | Phone support | Not listed | Removed |
Values as written on BigCommerce's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of BigCommerce's pricing page (www.bigcommerce.com) from Jun 1, 2026 and Jun 8, 2026; the change is marked near the top of the page, where the Phone support no longer appears.
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The two full-page captures with this change marked up are free with an account.
BigCommerce, the last 90 days
Full history- Nov 8, 2026PackagingBigCommerce adds express routing and priority support to Growth, Scale plans
- Jun 9, 2026PackagingBigCommerce rebrands plans, adds GMV overages and drops phone support This change
- Apr 20, 2026PackagingBigCommerce Restructures Payment Rates and Switches to Monthly Pricing Display
- Mar 16, 2026Price decreaseBigCommerce cuts payment processing fee from 2.89% to 2.59%
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- SquarespaceJun 2Squarespace slashes prices up to 30% across all subscription tiers
- ShopifyMay 25Shopify Balance earnings rates trimmed across all plans
- AdobeApr 27Adobe Creativecloud extends Firefly 50%-off promo deadline to May 20
- WixApr 24Wix Slashes 50% Off Core, Business, and Business Elite Plans
- SalesforceApr 14Salesforce Loyalty Management rebrands AppExchange to AgentExchange
Questions about this change
Did BigCommerce raise prices in June 2026?
No list-price increase was recorded between Jun 1, 2026 and Jun 8, 2026. The change Pulse detected was a packaging change: packaging change, feature change.
What changed on BigCommerce's pricing page between Jun 1, 2026 and Jun 8, 2026?
BigCommerce relaunched pricing under new plan names (Standard→Core, Plus→Growth, Pro→Scale, Enterprise→Performance) with a new GMV-based overage model replacing block charges, and an Open Payment Provider Fee replacing processing rate tiers; Core feature removed: Phone support. Pulse compared the captures it took on Jun 1, 2026 and Jun 8, 2026; the before/after table above lists each item as written on the page.
How often does BigCommerce change its pricing?
Pulse recorded 2 other pricing-page changes for BigCommerce in the 90 days before this one; the previous change was "BigCommerce Restructures Payment Rates and Switches to Monthly Pricing Display" on Apr 20, 2026; BigCommerce has been tracked since 2026-02-20.