Hiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of Hiverhq's pricing page, Pulse recorded one change: AI QA moved from generally available to 'Coming Soon' in Elite. AI Knowledge Hub renamed to AI Knowledge Builder (new description) and added as a Coming Soon feature to Growth and Pro plans, not just Elite. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Aug 24, 2026) lists Growth at $25, Pro at $55 and Elite at $85.
It lands 13 days after Hiverhq's previous change, "Hiverhq shifts focus to omnichannel platform, adds voice calling" (Jun 22, 2026). Before that Pulse recorded "Hiverhq splits pricing into Gmail and Omni product pages" (Jun 1, 2026) and "Hiverhq drops Voice and WhatsApp from Pro plan channel list" (May 29, 2026). Hiverhq has been tracked since 2023-11-14.
In the same window Shopify, BigCommerce, Squarespace, Lightspeed and Wix also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Elite, Growth, Pro · FeatureRenamedAI Knowledge HubAI Knowledge Builder
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Elite, Growth, Pro | Feature | AI Knowledge Hub | AI Knowledge Builder | Renamed |
Values as written on Hiverhq's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Hiverhq's pricing page (hiverhq.com) from Jun 29, 2026 and Jul 6, 2026; the change is marked around the middle of the page, where "AI Knowledge Hub" becomes "AI Knowledge Builder".
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The two full-page captures with this change marked up are free with an account.
Hiverhq, the last 90 days
Full history- Aug 17, 2026packagingHiver: new AI Agents add-on (Contact Sales) launched across all plans
- Aug 10, 2026packagingHiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured
- Aug 3, 2026packagingHiver: Voice add-on pricing revealed ($30/user/month)
- Jul 6, 2026improvedHiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access · this change
- Jun 22, 2026packagingHiverhq shifts focus to omnichannel platform, adds voice calling
- Jun 1, 2026packagingHiverhq splits pricing into Gmail and Omni product pages
- May 29, 2026packagingHiverhq drops Voice and WhatsApp from Pro plan channel list
Across CRM in the same window
All CRM changes- ShopifyJul 6Shopify: Plus plan now includes 20 free POS Pro locations (up from 0)
- BigCommerceJun 10BigCommerce rebrands plans, adds GMV overages and drops phone support
- SquarespaceJun 2Squarespace slashes prices up to 30% across all subscription tiers
- LightspeedMay 25Lightspeed slashes card-present rate from 2.6% to 1.5% across all plans
- WixApr 24Wix Slashes 50% Off Core, Business, and Business Elite Plans
Questions about this change
Did Hiverhq raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a product change: feature change.
What changed on Hiverhq's pricing page between Jun 29, 2026 and Jul 6, 2026?
Elite, Growth, Pro feature: AI Knowledge Hub → AI Knowledge Builder, renamed. Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does Hiverhq change its pricing?
Pulse recorded 3 other pricing-page changes for Hiverhq in the 90 days before this one; the previous change was "Hiverhq shifts focus to omnichannel platform, adds voice calling" on Jun 22, 2026; Hiverhq has been tracked since 2023-11-14.