Palo Alto, CA-based customer service platform founded 2019. Private (SaaS Labs). Operates in shared inbox and team collaboration market. Serves small to mid-sized businesses with collaborative email, live chat, and help center solutions.
Entry price
$12
Standard · /user/mo, billed annually
Plans tracked
3
3 add-ons
Pricing changes
1
Latest Apr 13, 2026
Pricing model
Subscription
No free tier
Pricing Change History
1 changeResearch Helpwise's pricing with the Pulse Agent
Ask anything about Helpwise's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Standard | Plan | $12 /user/mobilled annually · $15 billed monthly |
| Premium | Plan | $23 /user/mobilled annually · $29 billed monthly |
| Advanced | Plan | $39 /user/mobilled annually · $49 billed monthly |
| Cloud Phone System | Add-on | $4 /active user/mobilled annually |
| Additional Inboxes | Add-on | $42 /mobilled annually |
| Chatbot Add-On | Add-on | $8 /user/mobilled annually |
Standard, Premium & Advanced
- Annual billing 20% off
Stacking not stated by Helpwise.
Company Facts
CategoryCollaboration & Productivity
Free tierNo
Employees11-50
Tracked sinceFeb 27, 2026
Pricing last seenJun 17, 2026
Websitehelpwise.io
How Helpwise compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
D Drift | Contact | Jul 2, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
G GrooveJar | $17 /mo | Apr 22, 2026 |
H Help Scout | $25 /user/mo | Aug 10, 2026 |
Helpwise pricing FAQ
- How much does Helpwise cost?
- Helpwise pricing starts at $12/user/mo on Standard, billed annually. Helpwise lists 3 plans on its pricing page.
- Does Helpwise have a free plan?
- No. Helpwise does not list a free tier; paid plans start at $12/user/mo on Standard, billed annually.
- What pricing model does Helpwise use?
- Helpwise uses subscription pricing across 3 plans.
- When did Helpwise last change its pricing?
- Apr 13, 2026: Helpwise adds monthly pricing tiers to its plan comparison table.
- How often has Helpwise changed its pricing?
- Pulse has recorded 1 pricing change for Helpwise since it started tracking on Feb 27, 2026; the pricing page was last captured on Jun 17, 2026.