Sunnyvale, CA-based AI knowledge platform company founded 1997. Public (NASDAQ: EGAN). Operates in customer engagement and contact center markets. Serves enterprises with AI-powered knowledge management and digital customer service solutions.
Entry price
$25
eGain AI Knowledge Hub · /user/mo
Plans tracked
5
no add-ons
Pricing changes
0
None published yet
Pricing model
Subscription + usage
Free tier available
Pricing Change History
0 changesNo tracked pricing changes yet — new verified changes land here automatically.
Research eGain's pricing with the Pulse Agent
Ask anything about eGain's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| eGain Composer | Free |
| eGain AI Knowledge Hub | $25 /user/mo |
| eGain AI Agent | $25 /user/mo + usage |
| eGain Connectors | $249 /user/mo |
| eGain Evaluator | Contact |
Company Facts
CategoryAI & Machine Learning
Free tierYes
Employees101-1000
Tracked sinceApr 26, 2026
Pricing last seenJun 25, 2026
Websitewww.egain.com
How eGain compares with its peers
| Company | Entry price | Last change |
|---|---|---|
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
S Salesforce | $25 /user/mo, billed annually | Oct 26, 2026 |
I Intercom | $29 /mo, billed annually + usage | Oct 26, 2026 |
A Adobe | $4.99 /mo, billed annually | Jul 3, 2026 |
O Oracle | Contact | — |
G Genesys | $75 /user/mo, billed annually | Jul 3, 2026 |
eGain pricing FAQ
- How much does eGain cost?
- eGain pricing starts at $25/user/mo on eGain AI Knowledge Hub. eGain lists 5 plans on its pricing page; the eGain Composer plan is free.
- Does eGain have a free plan?
- Yes. eGain's eGain Composer plan is free; paid plans start at $25/user/mo on eGain AI Knowledge Hub.
- What pricing model does eGain use?
- eGain uses subscription + usage pricing across 5 plans, with a free tier.