Chilipiper Launches Chat AI Product with Flat Annual Pricing for 24/7 Intelligent Engagement
What happened
Between the Jul 6, 2025 and Oct 5, 2025 captures of Chilipiper's pricing page, Pulse recorded one change: Chat AI product added with flat annual pricing of $20,000/year plus platform fee - enables 24/7 intelligent engagement without per-user licenses. Pulse files it as a packaging change (new plan) with an upward direction. Pulse's latest capture (Sep 28, 2026) lists Experiences at $50, Routing & Scheduling at $1,250 and ChiliCal Standalone at $12.
Chilipiper's previous recorded change was "Chilipiper Introduces 40% Savings with New 4-Year Contract Discount" (Q1 2025). Before that Pulse recorded "Chilipiper Removes Salesforce Requirement for One-Click Instant Booking in ChiliCal Teams" (Q4 2024), "Chilipiper Introduces ChiliCal Free Plan with Smart Scheduling and Increases Annual Billing Discount to 50%" (Q2 2024) and "Chilipiper Introduces Lead Conversion Feature to Distro Plan, Enhancing Sales Efficiency" (Q1 2024). Chilipiper has been tracked since 2023-11-14.
In the same window HubSpot, Salesforce and Calendly also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · PlanAddedNo Chat AI productChat AI product
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Plan | No Chat AI product | Chat AI product | Added |
Values as written on Chilipiper's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Chilipiper's pricing page (chilipiper.com) from Jul 6, 2025 and Oct 5, 2025; the change is marked on the page, where Chat AI product now appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Chilipiper, pricing history
Full history- Apr 13, 2026packagingChilipiper folds Chat into Concierge, simplifies pricing lineup
- Apr 1, 2026packagingChilipiper Elevates Chat to Core Offering in Pricing Restructure
- Apr 3, 2026improvedChilipiper Adds Chat AI to Demand Conversion Platform Bundle
- Q3 2025packagingChilipiper Launches Chat AI Product with Flat Annual Pricing for 24/7 Intelligent Engagement · this change
- Q1 2025packagingChilipiper Introduces 40% Savings with New 4-Year Contract Discount
- Q4 2024improvedChilipiper Removes Salesforce Requirement for One-Click Instant Booking in ChiliCal Teams
- Q2 2024packagingChilipiper Introduces ChiliCal Free Plan with Smart Scheduling and Increases Annual Billing Discount to 50%
- Q1 2024improvedChilipiper Introduces Lead Conversion Feature to Distro Plan, Enhancing Sales Efficiency
- Dec 2023improvedChilipiper Enhances Pricing Transparency with Clearer Platform Fee Structure: $150-$1000
Across CRM in the same window
All CRM changes- HubSpotJan 14HubSpot Service Starter Launches Service Hub Enterprise Plan at $150/mo/seat, Enhancing Help Desk Software with Advanced Features and $3,500 Onboarding Fee
- SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy
- CalendlyJan 11Calendly Removes Key Features from Standard and Free Plans, Impacting User Experience and Functionality
Questions about this change
Did Chilipiper raise prices in October 2025?
No list-price increase was recorded between Jul 6, 2025 and Oct 5, 2025. The change Pulse detected was a packaging change: new plan.
What changed on Chilipiper's pricing page between Jul 6, 2025 and Oct 5, 2025?
Plan: No Chat AI product → Chat AI product, added. Pulse compared the captures it took on Jul 6, 2025 and Oct 5, 2025; the before/after table above lists each item as written on the page.
How often does Chilipiper change its pricing?
Pulse recorded 0 other pricing-page changes for Chilipiper in the 90 days before this one; the previous change was "Chilipiper Introduces 40% Savings with New 4-Year Contract Discount" in Q1 2025; Chilipiper has been tracked since 2023-11-14.