Chilipiper Enhances Pricing Transparency with Clearer Platform Fee Structure: $150-$1000
What happened
Between the Nov 14, 2023 and Jan 5, 2024 captures of Chilipiper's pricing page, Pulse recorded 3 changes: Form Concierge platform fee description changed from 'Tiered Platform Fee' to 'Platform Fee: $150-$1000' for clearer pricing transparency; Removed 'Route & assign leads within your CRM' feature bullet from Distro plan; Distro product description clarified from 'Automated CRM routing & assignment' to 'Automated Salesforce routing & assignment' to specify CRM platform. Pulse files it as a packaging change (add-on change, feature removed, feature change) with a downward direction. Pulse's latest capture (Sep 28, 2026) lists Experiences at $50, Routing & Scheduling at $1,250 and ChiliCal Standalone at $12.
This is the first pricing-page change Pulse has recorded for Chilipiper. Chilipiper has been tracked since 2023-11-14.
In the same window HubSpot, Salesforce and Calendly also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-onRewordedTiered Platform FeePlatform Fee: $150-$1000
- Distro · FeatureRemoved
Before'Route & assign leads within your CRM' feature bullet
AfterNot listed
- — · FeatureReworded
BeforeAutomated CRM routing & assignment
AfterAutomated Salesforce routing & assignment
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | Tiered Platform Fee | Platform Fee: $150-$1000 | Reworded |
| Distro | Feature | 'Route & assign leads within your CRM' feature bullet | Not listed | Removed |
| — | Feature | Automated CRM routing & assignment | Automated Salesforce routing & assignment | Reworded |
Values as written on Chilipiper's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Chilipiper's pricing page (chilipiper.com) from Nov 14, 2023 and Jan 5, 2024; the change is marked on the page, where "Tiered Platform Fee" becomes "Platform Fee: $150-$1000".
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Chilipiper, pricing history
Full history- Q4 2024improvedChilipiper Removes Salesforce Requirement for One-Click Instant Booking in ChiliCal Teams
- Q2 2024packagingChilipiper Introduces ChiliCal Free Plan with Smart Scheduling and Increases Annual Billing Discount to 50%
- Q1 2024improvedChilipiper Introduces Lead Conversion Feature to Distro Plan, Enhancing Sales Efficiency
- Dec 2023improvedChilipiper Enhances Pricing Transparency with Clearer Platform Fee Structure: $150-$1000 · this change
Across CRM in the same window
All CRM changes- HubSpotJan 14HubSpot Service Starter Launches Service Hub Enterprise Plan at $150/mo/seat, Enhancing Help Desk Software with Advanced Features and $3,500 Onboarding Fee
- SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy
- CalendlyJan 11Calendly Removes Key Features from Standard and Free Plans, Impacting User Experience and Functionality
Questions about this change
Did Chilipiper raise prices in January 2024?
No list-price increase was recorded between Nov 14, 2023 and Jan 5, 2024. The change Pulse detected was a packaging change: add-on change, feature removed, feature change.
What changed on Chilipiper's pricing page between Nov 14, 2023 and Jan 5, 2024?
Add-on: Tiered Platform Fee → Platform Fee: $150-$1000, reworded; Distro feature: 'Route & assign leads within your CRM' feature bullet → Not listed, removed; feature: Automated CRM routing & assignment → Automated Salesforce routing & assignment, reworded. Pulse compared the captures it took on Nov 14, 2023 and Jan 5, 2024; the before/after table above lists each item as written on the page.
How often does Chilipiper change its pricing?
Pulse recorded 0 other pricing-page changes for Chilipiper in the 90 days before this one; Chilipiper has been tracked since 2023-11-14.
