Centrical splits pricing into per-user license plus shared AI credit pool
pricing is now two parts — a flat annual per-user license for the core platform, plus a shared, usage-based AI credit pool whose per-credit rate falls with volume; credit rollover and booster policy also disclosed. added an AI support agent available 24/7 in-platform, alongside a dedicated Centrical team, Change Hub launch resources, and Power Up admin certification.
What changed
Pricing restructured into two parts: flat annual per-user license for the core platform, plus a shared usage-based AI credit pool (rate falls with volume). Credit rollover/booster policy now disclosed.
Added an AI support agent available 24/7 in-platform, plus a dedicated Centrical team, Change Hub launch resources, and Power Up admin certification.
Before and after
Oct 5, 2026 vs Oct 12, 2026Pricing restructured into two parts: flat annual per-user license for the core platform, plus a shared usage-based AI credit pool (rate falls with volume). Credit rollover/booster policy now disclosed.
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