Atomicwork

Included AI Coworker allocation cut on all three main tiers: Professional 5→2, Professional Plus 20→5, Business Plus Unlimited→10.

Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording. Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits.

Quarterly roll-up · includes Jun 8 weekly, May 25 weekly

Pricing model overhauled from $90/employee/year to dual usage-based and outcome-based plans. Professional starts from $25,000/year with 25,000 credits. New outcome pricing: $1/outcome (Knowledge), $2/outcome (Access), $3+/outcome (Service resolution).

All plans rebranded from 'Atom AI' to 'AI Workforce' in plan subtitles: Professional, Business, and Enterprise plan descriptions updated across all tiers.

Plan target audience updated: Professional now targets 'startups' (was 'organizations') for IT and HR service ops; Business now targets 'scaleups' (was 'enterprises') driving automation across departments. Atom AI access downgraded on Business and Enterprise plans: Business changed from 'unlimited access' to 'enhanced usage limits'; Enterprise changed from 'unlimited access' to 'enterprise usage limits'.

Quarterly roll-up · includes Feb 16 weekly

Business plan platform description updated from 'AI-native ITSM & ESM platform' to 'Agentic ITSM & ESM platform'

Enterprise plan target audience changed from 'companies with > 5000 employees' to 'global organizations with advanced compliance & scale needs' Business plan target audience changed from 'companies with 1000-5000 employees' to 'enterprises scaling automation across functions'

Enterprise plan feature changed from 'Custom AI branding and training' to 'Purpose-built AI Agents' Employee journeys feature removed from product menu