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Freshservice
San Mateo, CA-based IT service management platform founded in 2010. Public (NASDAQ: FRSH). Operates in IT service management and enterprise service management markets. Serves IT teams with AI-powered ITSM, ITAM, and ITOM solutions.
Entry price
$19
Starter · /agent/mo, billed annually
Plans tracked
4
no add-ons
Pricing changes
2
Latest Jun 15, 2026
Pricing model
Subscription
No free tier
Pricing Change History
2 changesResearch Freshservice's pricing with the Pulse Agent
Ask anything about Freshservice's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Starter | $19 /agent/mobilled annually · $29 billed monthly |
| |
| Growth | $49 /agent/mobilled annually · $59 billed monthly |
| |
| Pro | $99 /agent/mobilled annually · $119 billed monthly |
| |
| Enterprise | Contact |
Company Facts
CategoryCloud & DevOps
Free tierNo
Employees1001-10000
Tracked sinceFeb 27, 2026
Pricing last seenJun 15, 2026
Websitewww.freshworks.com
How Freshservice compares with its peers
| Company | Entry price | Last change |
|---|---|---|
S ServiceNow | Contact | — |
Z Zendesk | $19 /agent/mo, billed annually | Jul 2, 2026 |
A Atlassian | $3.65 /user/mo | Oct 26, 2026 |
B BMC Software | $2,400 /mo, billed annually | — |
I Ivanti | Contact | — |
M ManageEngine | $666.25 /mo, billed annually | May 18, 2026 |
Freshservice pricing FAQ
- How much does Freshservice cost?
- Freshservice pricing starts at $19/agent/mo on Starter, billed annually. Freshservice lists 4 plans on its pricing page.
- Does Freshservice have a free plan?
- No. Freshservice does not list a free tier; paid plans start at $19/agent/mo on Starter, billed annually.
- What pricing model does Freshservice use?
- Freshservice uses subscription pricing across 4 plans.
- When did Freshservice last change its pricing?
- Jun 15, 2026: Freshservice adds RFI/RFP procurement support to Enterprise plan.
- How often has Freshservice changed its pricing?
- Pulse has recorded 2 pricing changes for Freshservice since it started tracking on Feb 27, 2026; the pricing page was last captured on Jun 15, 2026.
- Who are Freshservice's pricing peers?
- Pulse compares Freshservice with ServiceNow, Zendesk, Atlassian, BMC Software, Ivanti and ManageEngine.