Freshservice adds RFI/RFP procurement support to Enterprise plan
What happened
Between the Jun 8, 2026 and Jun 15, 2026 captures of Freshservice's pricing page, Pulse recorded one change: Enterprise plan sub-description updated from 'Get a quote tailored to your needs' to 'Tailored quotes and RFI/RFP submissions', explicitly adding RFI/RFP procurement support. Pulse files it as a product change (positioning) with a neutral direction. The current page lists Starter at $19, Growth at $49 and Pro at $99.
It lands 70 days after Freshservice's previous change, "Freshservice launches Asset Units as new ITAM licensing metric" (Apr 6, 2026). Freshservice has been tracked since 2026-02-27.
In the same window Zendesk, Atlassian and ManageEngine also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · PositioningReworded
BeforeGet a quote tailored to your needs
AfterTailored quotes and RFI/RFP submissions
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Positioning | Get a quote tailored to your needs | Tailored quotes and RFI/RFP submissions | Reworded |
Values as written on Freshservice's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Freshservice's pricing page (www.freshworks.com) from Jun 8, 2026 and Jun 15, 2026; the change is marked near the top of the page, where "Get a quote tailored to your needs" becomes "Tailored quotes and RFI/RFP submissions".
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The two full-page captures with this change marked up are free with an account.
Freshservice, the last 90 days
Full history- Jun 15, 2026packagingFreshservice adds RFI/RFP procurement support to Enterprise plan · this change
- Apr 6, 2026packagingFreshservice launches Asset Units as new ITAM licensing metric
Across Cloud & DevOps in the same window
All Cloud & DevOps changesQuestions about this change
Did Freshservice raise prices in June 2026?
No list-price increase was recorded between Jun 8, 2026 and Jun 15, 2026. The change Pulse detected was a product change: positioning.
What changed on Freshservice's pricing page between Jun 8, 2026 and Jun 15, 2026?
Enterprise positioning: Get a quote tailored to your needs → Tailored quotes and RFI/RFP submissions, reworded. Pulse compared the captures it took on Jun 8, 2026 and Jun 15, 2026; the before/after table above lists each item as written on the page.
How often does Freshservice change its pricing?
Pulse recorded 1 other pricing-page change for Freshservice in the 90 days before this one; the previous change was "Freshservice launches Asset Units as new ITAM licensing metric" on Apr 6, 2026; Freshservice has been tracked since 2026-02-27.