Atomicwork: pricing overhauled to credits ($90/employee/yr → $25K/yr) + 2 more
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Atomicwork's pricing page, Pulse recorded 3 changes: Professional plan replaced flat $90/employee/year with a credit-consumption model starting at $25,000/year (billed annually, includes 25,000 credits); Business moved from flat Custom to Flexible pricing/Flexible credits and Enterprise to Custom contract/Volume discounts; new Usage-based vs Outcome-based toggle and new Bring Your Own ITSM Platform option (run atop ServiceNow/Atlassian JSM, no platform fee) also introduced. Plans now disclose explicit numeric limits (AI Coworkers, end users, managed devices, software applications) per tier — Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording. Feature-tier labels renamed (Key Features/Professional Plan +/Business Plan + -> INCLUDES/PROFESSIONAL PLUS/BUSINESS PLUS) with substantially rewritten bullet content per tier. In detail: Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording; Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits; Feature-tier labels renamed (Key Features/Plan+ -> INCLUDES/PLUS); content rewritten per tier: added multi-channel support, full ITSM, analytics/integrations; dropped old AI Agent/workflow-builder bullets. Pulse files it as a packaging change (limit increase, package change, feature change) with an upward direction. Pulse's latest capture (Aug 3, 2026) lists Professional at $2,083.33, Access Automation at $2 per outcome, Service Resolution at $3 per outcome and Knowledge Support at $1 per outcome.
It lands 25 days after Atomicwork's previous change, "Atomicwork shifts to outcome-based pricing starting at $1/outcome" (Jun 8, 2026). Before that Pulse recorded "Atomicwork rebrands plans from Atom AI to AI Workforce across all tiers" (May 25, 2026) and "Atomicwork Downgrades AI Access, Repositions Plans for Startups" (Apr 6, 2026). Atomicwork has been tracked since 2024-11-17.
In the same window Asana, monday.com, Zendesk, Linear and Freshservice also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Professional, Business, Enterprise · LimitLimit increase
Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording.
- Professional, Business, Enterprise · PackagingPackage change
Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits.
- — · FeatureRemoved
Beforeold AI Agent/workflow-builder bullets
AfterNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Professional, Business, Enterprise | Limit | Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording. | Limit increase | |
| Professional, Business, Enterprise | Packaging | Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits. | Package change | |
| — | Feature | old AI Agent/workflow-builder bullets | Not listed | Removed |
Values as written on Atomicwork's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Atomicwork's pricing page (atomicwork.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where the old AI Agent/workflow-builder bullets no longer appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Atomicwork, the last 90 days
Full history- Aug 3, 2026packagingAtomicwork: AI Coworker caps cut across Professional/Plus/Business Plus
- Jul 2, 2026improvedAtomicwork: pricing overhauled to credits ($90/employee/yr → $25K/yr) + 2 more · this change
- Jun 8, 2026packagingAtomicwork shifts to outcome-based pricing starting at $1/outcome
- May 25, 2026packagingAtomicwork rebrands plans from Atom AI to AI Workforce across all tiers
- Apr 6, 2026packagingAtomicwork Downgrades AI Access, Repositions Plans for Startups
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- AsanaJul 2Asana: Enterprise+ demoted from standalone card to inline upsell
- monday.comJul 2monday.com: AI credits now itemized w/ offsetting discount + 2 more changes
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
- LinearJun 28Linear Agent exits beta, now generally available on Free plan
- FreshserviceJun 15Freshservice adds RFI/RFP procurement support to Enterprise plan
Questions about this change
Did Atomicwork raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: limit increase, package change, feature change.
What changed on Atomicwork's pricing page between Mar 30, 2026 and Jun 29, 2026?
Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording; Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits; feature: old AI Agent/workflow-builder bullets → Not listed, removed. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Atomicwork change its pricing?
Pulse recorded 3 other pricing-page changes for Atomicwork in the 90 days before this one; the previous change was "Atomicwork shifts to outcome-based pricing starting at $1/outcome" on Jun 8, 2026; Atomicwork has been tracked since 2024-11-17.