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Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Collaboration & Productivity

Atomicwork: pricing overhauled to credits ($90/employee/yr → $25K/yr) + 2 more

Professional plan replaced flat $90/employee/year with a credit-consumption model starting at $25,000/year (billed annually, includes 25,000 credits); Business moved from flat Custom to Flexible pricing/Flexible credits and Enterprise to Custom contract/Volume discounts; new Usage-based vs Outcome-based toggle and new Bring Your Own ITSM Platform option (run atop ServiceNow/Atlassian JSM, no platform fee) also introduced. Plans now disclose explicit numeric limits (AI Coworkers, end users, managed devices, software applications) per tier — Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording. Feature-tier labels renamed (Key Features/Professional Plan +/Business Plan + -> INCLUDES/PROFESSIONAL PLUS/BUSINESS PLUS) with substantially rewritten bullet content per tier.

AtomicworkPackagingLimit increasePackage changeFeature change

What changed

Limit increase

Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording.

Package change

Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits.

Feature change

Feature-tier labels renamed (Key Features/Plan+ -> INCLUDES/PLUS); content rewritten per tier: added multi-channel support, full ITSM, analytics/integrations; dropped old AI Agent/workflow-builder bullets.

Before and after

Mar 30, 2026 vs Jun 29, 2026
Pulse.
100%
Change 1 of 3 · capacity increased

Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording.

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Week 24, 2026 · Atomicwork shifts to outcome-based pricing starting at $1/outcomeAtomicwork: AI Coworker caps cut across Professional/Plus/Business Plus · Week 32, 2026

More from Atomicwork

Full history →
  1. Week 32, 2026·packaging
    Atomicwork: AI Coworker caps cut across Professional/Plus/Business Plus
  2. Week 24, 2026·packaging
    Atomicwork shifts to outcome-based pricing starting at $1/outcome
  3. Week 22, 2026·packaging
    Atomicwork rebrands plans from Atom AI to AI Workforce across all tiers
  4. Q1 2026·packaging
    Atomicwork Downgrades AI Access, Repositions Plans for Startups
  5. Week 8, 2026·improved
    Atomicwork rebrands ITSM platform as "Agentic" AI service