Packaging change·Jul 6 → Oct 5, 2025·Q3 2025·Sales & Customer Relationship Management (CRM)

Aircall Introduces Tiered Pricing for AI Voice Agent, Offering Up to 40% Savings on Usage

AircallPackagingNew add-onFeature addedFeature changeAdd-on change

What changed

New add-on

AI Assist Pro add-on introduced at $49/license/month with real-time AI coaching, playbooks, and contact insights

Feature added

AI Voice Agent add-on option explicitly listed in Essentials plan feature list

Feature change

Salesforce integration renamed to 'Salesforce CTI integration' in Professional plan

Feature added

AI transcripts feature added to Essentials plan

New add-on

Aircall for Salesforce Service Cloud Voice add-on introduced at $30/license with smart voice support integration

Add-on change

AI Voice Agent pricing restructured to tiered model: $0.99/minute (1-500 min), $0.69/minute (501-2500 min), $0.49/minute (2501+ min), with monthly bundles offering up to 40% savings

Feature change

Advanced support features description updated to separate 'manual and automated queue call back' from 'smart routing' in Professional plan

Before and after

Jul 6, 2025 vs Oct 5, 2025

Pulse.

100%

Change 1 of 7 · addon added

AI Assist Pro add-on introduced at $49/license/month with real-time AI coaching, playbooks, and contact insights

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Q2 2025 · Aircall Introduces AI Voice Agent Add-on for $0.99/Minute, Enhancing Autonomous Conversation Handling and 24/7 Coverage Aircall Enhances Essentials Plan with 50 Free AI Voice Agent Minutes and New Year Promotion for New Customers · Q4 2025

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