Product change·Jan 1 → Apr 1, 2025·Q1 2025·Sales & Customer Relationship Management (CRM)
Aircall Launches Call Scoring Feature in AI Add-On, Enhancing Customer Interaction Insights
What changed
Feature added
Call Scoring feature now available in Aircall AI add-on (previously marked as 'coming soon')
Before and after
Jan 1, 2025 vs Apr 1, 2025Pulse.
100%
What changed
Call Scoring feature now available in Aircall AI add-on (previously marked as 'coming soon')
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Q4 2024 · Aircall Enhances AI Add-on with New Features: AI & Transcription API, Plus Upcoming Call ScoringAircall Introduces AI Voice Agent Add-on for $0.99/Minute, Enhancing Autonomous Conversation Handling and 24/7 Coverage · Q2 2025
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Full history →- Week 40, 2026·packagingAircall: Custom→Enterprise rename + AI Voice Agents plan ($100/mo min)
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- Week 28, 2026·improvedAircall: Analytics+ add-on feature list rewritten
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- Week 22, 2026·improvedAircall restricts inbound calls to US & Canada, raises AI Voice Agent rates
