Packaging change·Oct 1 → Jan 1, 2025·Q4 2024·Sales & Customer Relationship Management (CRM)
Aircall Enhances AI Add-on with New Features: AI & Transcription API, Plus Upcoming Call Scoring
What changed
Add-on change
Aircall AI add-on enhanced with two new features: AI and Transcription API, and Call Scoring (coming soon)
Add-on change
Analytics+ add-on enhanced with Advanced live monitoring feature
Feature change
Professional plan monitoring capability updated from 'call monitoring' to 'live monitoring'
Before and after
Oct 1, 2024 vs Jan 1, 2025Pulse.
100%
Change 1 of 3 · addon changed
Aircall AI add-on enhanced with two new features: AI and Transcription API, and Call Scoring (coming soon)
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Q3 2024 · Aircall Introduces Trending Topics Feature to Enhance AI Add-on FunctionalityAircall Launches Call Scoring Feature in AI Add-On, Enhancing Customer Interaction Insights · Q1 2025
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